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First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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Marion Beck
Unverified Reviewer
“Excellent fast service. The product itself was so good we ordered another one.”
Helpful Report
Posted 4 years ago
Stewart Light
Unverified Reviewer
“the mats are great - started to clear the mud from day one of going in! I'll be buying from First Mats again.”
Helpful Report
Posted 4 years ago
Mrs Pibernik
Unverified Reviewer
“Very satisfied with the company and service, and my purchase, good mats, would definitely use the company again, and would recommend to others.”
Helpful Report
Posted 4 years ago
John Riggs
Unverified Reviewer
“The mat arrived very quickly and was as easy to cut as you promised. First rate service, I will use you again!”
Helpful Report
Posted 4 years ago
Pete Connor
Unverified Reviewer
“Second order from us, so I think that speak volumes on its own. Great quality, communication and service.”
Helpful Report
Posted 4 years ago
Catherine Williams
Unverified Reviewer
“I have bought 4 of these mats in previous years they are all still as good as the day i bought them, they are outside in all weathers, i bought them as i was afraid my elderly mother would slip on the concrete paths to the front and back doors.I would highly recommend them.”
Helpful Report
Posted 4 years ago
Alex C
Unverified Reviewer
“Excellent mats. Low profile as described”
Helpful Report
Posted 4 years ago
Seaside Lady
Unverified Reviewer
“Red 85 x 150 mat. I never thought I'd be saying this about a mat but it's brilliant! I got the 85 x 150 cm mat for our kitchen. It fits perfectly into the width of the doorway and is long enough for all the human feet and dog paws to stay on the mat as we come through the door. We live at the seaside, have 2 dogs, a big garden, a large allotment and a daughter with a horse. All the mud, sand, wet, straw and bits of gravel that don't get left outside stays on the mat rather than across the Karndean floor, making cleaning up a doddle. One of my dogs is a 'nester'; all the previous similar mats have been scooched up and nested then fired across the floor ;-) This one seems to be slightly heavier and doesn't budge even with the persistent scrabbling of a tenacious terrier! Love the red colour of the mat too. Superfast delivery as well. I asked for 'standard' delivery and the mat was with me the following day!”
Helpful Report
Posted 4 years ago
Mrs Jacqui Huntley
Unverified Reviewer
“Ordered two doormats; parcel arrived - one mat but delivery note said 2 enclosed. Phoned Company, explained situation, Chris very helpful, apologised for the mistake and said that the other was on its way. It arrived the day after. Doormats down and functioning well in the wet; service of Company couldn't be bettered.”
Helpful Report
Posted 4 years ago
Marilyn Salter
Unverified Reviewer
“Good quality product and prompt delivery. Will use again.”
Helpful Report
Posted 4 years ago
Martin Perrin
Unverified Reviewer
“I ordered the Anti Fatigue Orthomat Diamond. Early days yet,(1 week) but so far I am impressed with the comfort under foot and the finishing of the mat, I ordered one of the pre-cut sizes and all edges are nicely rounded down, so not obvious trip hazard. Durability on the face of it seems good... as I said early days but hopefully will last well. Delivery super quick, and I will probably be ordering some more lengths after a longer test period. Overall very happy.”
Helpful Report
Posted 4 years ago
MOIRA
Unverified Reviewer
“Door mat arrived next day. Very pleased with my purchase.”
Helpful Report
Posted 4 years ago
Susan King
Unverified Reviewer
“Excellent Product Arrived exactly the day stated Would definitely use again”
Helpful Report
Posted 4 years ago
Linda Breary
Unverified Reviewer
“Helpful customer service. Quality item. Good price”
Helpful Report
Posted 4 years ago
Jonathan Scanlan
Unverified Reviewer
“Great fast and friendly service and particularly helpful after I submitted the wrong size for our new custom mat initially. Nothing seemed to be too much trouble, great old fashioned customer service.”
Helpful Report
Posted 4 years ago
McDaff
Unverified Reviewer
“Does what it says on the tin. I got the best price for a quality product. Items arrived when promised. I would recommend.”
Helpful Report
Posted 4 years ago
E Case
Unverified Reviewer
“Good service and excellent communication - product arrived well packaged and in good time”
Helpful Report
Posted 4 years ago
Stephen Dodds
Unverified Reviewer
“Quick delivery. Ordered on the Saturday. Came by Tuesday morning.”
Helpful Report
Posted 4 years ago
Mrs J Braithwaite
Unverified Reviewer
“Excellent quality mat, arrived very quickly and well packaged, highly recommended”
Helpful Report
Posted 4 years ago
Philippa Coates
Unverified Reviewer
“Prompt delivery and easy ordering. The website is easy to use and the product was well packed.”
Helpful Report
Posted 4 years ago
First Mats is rated 4.8 based on 1,374 reviews
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