First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,374 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

Write Your review

Tell us how First Mats made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service has been great, really helpful, great products.”

Helpful Report

Posted 2 years ago

“First Mats were very easy to deal with. I could find the type of mat I wanted, and have it made to a custom size. The communication with the sales team was excellent and they provided me with accurate timescales for the delivery. The mat arrived as expected, and is of excellent quality and a perfect fit. First Mats provided an excellent service and a quality product and I have no hesitation in recommending them.”

First Mats 5 star review on 31st January 2022

Helpful Report

Posted 2 years ago

“Quick, efficient service. The mat was well-packaged and arrived in good time.”

Helpful Report

Posted 2 years ago

“As described, sturdy, easy to clean and looks good in the coffee shop. Also excellent for keeping the wood floor dry.”

Helpful Report

Posted 2 years ago

“First Mats was further down in a google search but their easy website, good descriptions and good range meant I chose them, no disappointment and would definitely buy from them again.”

Helpful Report

Posted 2 years ago

“Terrific! - well made and good looking. Although I live in easy reach of good shops and shopping centre, it seems impossible to find this size and quality. It is also great to be able to order and pay by phone, with the help of a pleasant and efficient person. I am saving up to buy another one soonest!”

Helpful Report

Posted 2 years ago

“Great product, great service and competitive price. Very pleased”

Helpful Report

Posted 2 years ago

“They had exactly what I wanted. Easy to order, good price, quick delivery.”

Helpful Report

Posted 2 years ago

“Responsive service. Nice product to suit.”

Helpful Report

Posted 2 years ago

“Prompt service. Mat exactly as described and much better than ones in shops. Well pleased with my purchase”

Helpful Report

Posted 2 years ago

“Great quality, good tracking comms and a smooth order and delivery.”

Helpful Report

Posted 2 years ago

“Good quality products and very helpful staff! Recommended to all.”

Helpful Report

Posted 2 years ago

“Mat arrived quickly, well packaged and in advertised colour and quality.”

Helpful Report

Posted 2 years ago

“Really happy with the mat.”

Helpful Report

Posted 2 years ago

“I have not received my order yet”

Helpful Report

Posted 2 years ago

Good Afternoon Scott, Im very sorry to hear that you are still yet to receive your order from us. I am currently investigating this for you now to get this resolved and will contact you directly. Please do accept my apologies for this matter. Kindest Regards Jack

Posted 2 years ago

“Ordered a 6 x 4 mat for the kitchen from First Mats as they seemed to have the best quality at the best price. The mat arrived in good time and did not disappoint. It seems very well made and I would certainly recommend the company for price and quality”

Helpful Report

Posted 2 years ago

“As advertised, good price and delivered quickly.”

Helpful Report

Posted 2 years ago

“First Class Company First Class Customer Service. Fully recommend”

Helpful Report

Posted 2 years ago

“All as described and arrived promptly.”

Helpful Report

Posted 2 years ago

“Great service, price and product as described. Our engineers are very happy with the new mats”

Helpful Report

Posted 2 years ago

First Mats is rated 4.8 based on 1,374 reviews