First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very professional on the phone and quick with delivery too. 👍”

Helpful Report

Posted 8 months ago

Hi Simon, Thank you so much for your positive review! We're delighted to hear that you experienced professional service on the phone and were impressed with the quick delivery. We strive to provide a seamless customer experience. Should you need anything else in the future, please don't hesitate to reach out! Best regards, David

Posted 8 months ago

“Really loving my new mat.. keeping my front door entrance clean. Thank you”

Helpful Report

Posted 8 months ago

Hi Bernadette, Thank you so much for sharing your positive feedback! We're thrilled to hear that our mat is doing a fantastic job keeping your entrance clean and that you're loving it. Enjoy! If you have any further needs, please don't hesitate to reach out! Best regards, David

Posted 8 months ago

“Good quality, value and service!”

Helpful Report

Posted 8 months ago

Hi Fiona, Thank you so much for the positive review! We're happy to hear you're pleased with the quality, value, and the service you received. If you have any further needs in the future, please don't hesitate to reach out. Best regards, David

Posted 8 months ago

“Very good quality mat that looks superb. Very easy to order with a quick turnaround My only regret - not ordering a bigger one!!!”

Helpful Report

Posted 8 months ago

Hi Paul, Thank you so much for your positive review! We're thrilled to hear you love the quality and appearance of your mat and that the ordering process was a breeze. Don't worry about wishing you had a bigger one, we're always here to help you find the perfect size for your next mat purchase! Best regards, David

Posted 8 months ago

“Great service, the mat was delivered much quicker than expected. It looks really good and great quality.”

Helpful Report

Posted 8 months ago

Thank you so much for your positive feedback! It's wonderful to hear that we exceeded your expectations with the fast delivery and that you're delighted with the look and quality of your new mat. Enjoy! Should you need anything else in the future, please don't hesitate to reach out. Best regards, David

Posted 8 months ago

“We purchased a mat for Flyball training, we were a little concerned about using matting that wasn't 'tufstuff' however, this is so good we've brought a second roll. It is as good as the branded matting and we'll be using them again when funds permit. Quick delivery and keep you updated on where your order is in the process.”

Helpful Report

Posted 8 months ago

Hi Jeanette, Thank you so much for your fantastic review, especially highlighting your experience as a valuable comparison! We're thrilled to hear that our matting has exceeded your expectations and that you've already purchased a second roll. It's great to know we've earned your trust for future needs. We appreciate your praise for our quick delivery and order updates, as well! Best regards, David

Posted 8 months ago

“We are using your rubber mat as a replacement notice board. It is a great success as the rubber is accepting the pins and is waterproof. Your service was excellent and trouble free from receiving a sample to delivery. Highly recommended.”

Helpful Report

Posted 8 months ago

Hi Anne, Thank you so much for your fantastic review and the creative way you're using our rubber mat! It's wonderful to hear that it's working out so well as a waterproof, pin-accepting notice board. We're also delighted that our service met your expectations. Thank you for the recommendation! Best regards, David

Posted 8 months ago

“Second office door mat purchased. So easy to order, great communication from costomer services. Mat arrived within a couple of days. Excellent quality, size is perfect and easy to hoover and wet vac. Makes a lovely entrance statement for our offices with our logo. Highly reccomend.”

Helpful Report

Posted 8 months ago

Hi Mariea, Thank you so much for your fantastic review and repeated business! We're thrilled to hear that you consistently find our ordering process easy, love the communication from our customer service team, and appreciate the quick delivery. It's truly rewarding to know that you're delighted with the quality, size, and functionality of your office logo mats. We're honored to help you make a great entrance statement! Best regards, David

Posted 8 months ago

“Quick delivery, very good product.”

Helpful Report

Posted 8 months ago

Hi Richard, Thank you for your positive feedback! We're so glad you were happy with the quick delivery and the quality of our product. We appreciate you sharing your experience. Should you have any further needs, please don't hesitate to reach out! Best regards, David

Posted 8 months ago

“Good quality heavy duty mat. Good grip on slippery decking. Quick delivery.”

Helpful Report

Posted 8 months ago

Hi Helen, Thank you for your review! We're thrilled to hear that our heavy-duty mat provides excellent grip on your decking and that you were pleased with the quick delivery. We appreciate you taking the time to share your positive experience. If you have any more mat needs in the future, please keep us in mind! Best regards, David

Posted 8 months ago

“Excellent service, delivery and quality”

Helpful Report

Posted 8 months ago

Hi Michael, Thank you so much for the fantastic review! We're delighted to hear you're pleased with our service, delivery, and the quality of our products. Your satisfaction is incredibly important to us. Should you have any further needs, please don't hesitate to reach out! Best regards, David

Posted 8 months ago

“Fits perfectly at the front door , I didn’t realise that doormats cud be this thin!! An excellent product.”

Helpful Report

Posted 8 months ago

Thank you for sharing your positive experience! We're so happy to hear that our thin doormat fits perfectly at your front door. It's wonderful to know that you're impressed with the product's design. If you have any further needs, please don't hesitate to reach out. Best regards, David

Posted 8 months ago

“Recommended by Toyota we purchased for our Goods in warehouse.. Tape used to stick to floor not great & mats are hardy but not as obsorbant as expected, so after FLT passes over wheels are still wet so still slippy floor BUT less so than without the mats.”

Helpful Report

Posted 8 months ago

“Excellent bespoke service. The mats arrived very quickly after payment and we are very pleased witht the quality.”

Helpful Report

Posted 8 months ago

Dear Jacqui, Thank you so much for your positive review! We're delighted to hear that you're happy with our bespoke service, the quick turnaround time, and the quality of your mats. Enjoy them! Should you need anything else in the future, please don't hesitate to reach out. Best regards, David

Posted 8 months ago

“Great, fast service. The product was as described and works for our purposes.”

Helpful Report

Posted 8 months ago

Hi Andrew, Thank you for your review! We're thrilled to hear that our service was fast and that the product met your expectations. We strive to provide a seamless customer experience, so your feedback is much appreciated. Should you need anything in the future, please don't hesitate to reach out. Best regards, David

Posted 8 months ago

“Excellent service”

Helpful Report

Posted 8 months ago

Dear Anna, Thank you so much for your positive feedback! We work hard to provide excellent service, and it's always rewarding to hear we've succeeded. Please don't hesitate to reach out if you have any further needs in the future. Best regards, David

Posted 8 months ago

“The mats were very good quality and the delivery was very swift. The team were a pleasure to deal with and we look forward to the next time we need to order something from the First Mats team.”

Helpful Report

Posted 8 months ago

Thank you so much for your wonderful review! We're incredibly happy to hear that you were pleased with the quality of our mats, the swift delivery, and your overall experience with our team. It's truly rewarding to know that we've earned your trust! We eagerly await the opportunity to help you with your future mat needs. Best regards, David

Posted 8 months ago

“Great, quick service from First Mats. Good information on the website.”

Helpful Report

Posted 8 months ago

Dear Lynda, Thank you for your kind words! It's wonderful to know you had a positive experience with our quick service and informative website. We're committed to making the ordering process as easy as possible. Should you have any further needs, please don't hesitate to reach out! Best regards, David

Posted 8 months ago

“Efficient order and delivery”

Helpful Report

Posted 8 months ago

Thank you for your positive feedback! We're glad to hear that your experience with ordering and delivery was efficient. We strive to provide a seamless process for our customers. Should you have any further needs, please don't hesitate to reach out. Best regards, David

Posted 8 months ago

“First Mats have a great and easy to use website. The products are well described and the prices were very good. The mat I ordered was just what I wanted and rthe quality was excellent”

Helpful Report

Posted 8 months ago

Dear David, Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate, loved our clear product descriptions and competitive pricing. It's especially rewarding to know that you're delighted with the quality of the mat you received. Positive feedback like yours motivates us to continue providing excellent service and top-notch products. Best regards, David

Posted 8 months ago

First Mats is rated 4.8 based on 1,373 reviews