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First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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David Fitzharris
Verified Buyer
“delivered goods on time and as requested.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ordered custom size which came fully as expected, quite quick too.”
Helpful Report
Posted 3 years ago
Oliver Kelly
Verified Buyer
“very helpful, very speedy delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ordered a Made to Measure Door Mat. The order was actioned promptly, followed by quick shipment. Delighted with the quality, and a perfect fit. Highly recommend this company.”
Helpful Report
Posted 3 years ago
Michael Rose
Verified Buyer
“Still awaiting delivery, thus question premature.”
Helpful Report
Posted 3 years ago
Hello Michael, We apologise for the wait. We will continue to keep you updated with the progress of your order. Kind Regards, Isobel
Posted 3 years ago
Anonymous
Verified Buyer
“Very satisfactory service. Great quality, quick delivery and communication.”
Helpful Report
Posted 3 years ago
Rosaleen Darlington
Verified Buyer
“Excellent and prompt service. Thank you”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Grear service and product.”
First Mats 5 star review on 13th January 2021
Helpful Report
Posted 3 years ago
Sid Pepper
Verified Buyer
“Very impressive”
Helpful Report
Posted 3 years ago
Joanne
Unverified Reviewer
“The website was easy to navigate and the product descriptions helpful to make a decision. Shipping was free and delivery was fast. The item was packaged appropriately and the item matched the description and images on the website. I was very happy with their service and I would definitely shop with them again.”
Helpful Report
Posted 3 years ago
Jason Noah
Unverified Reviewer
“I needed a coir mat to cut and fit into our tiles. Unsure what colour would be best, I asked for a sample of black or grey. After seeing both colours, we ordered the grey which came within 2 days. I cut it to size and fitted it. The colour and quality was perfect.”
Helpful Report
Posted 3 years ago
Karl Kirk
Unverified Reviewer
“Excellent product, coloured coconut matting and excellent delivery, would definitely use again.”
Helpful Report
Posted 3 years ago
Caroline Bellingham
Unverified Reviewer
“Great mat, fitted under the door as required, prompt delivery, great price.”
Helpful Report
Posted 3 years ago
Ian Morgan
Unverified Reviewer
“Bought a leak diverter kit for my blocked but leaky cellar coal chute. Rain would leak through in a heavy downpour and there was no way of preventing it. This helped me collect the water and stop the source of damp.”
Helpful Report
Posted 3 years ago
Sue Leary
Unverified Reviewer
“Having ordered a door mat I realised that I had ordered completely the wrong size so I rang First Mats and they cancelled the order and a refund was given. The young man was helpful and understanding and made sure that I was ordering the right size. Good service, excellent mat.”
Helpful Report
Posted 3 years ago
Steve Fleming
Unverified Reviewer
“This Is the first time we have purchased anything from First mats and were very impressed with the service from online order to doorstep delivery. I found their communication excellent and the little bundle of literature that came with the mats assured us that "If" we had any problems or required advice they were but a phone call away very reassuring. We are a small manufacturing firm that depend on quality and reliability especially operating during the Covid pandemic. The Cutting Mats we use from First mats are a tough, strong professional tool and I have no doubts that we will be doing more business with First mats together as we grow.”
Helpful Report
Posted 3 years ago
Brian Schumacker
Unverified Reviewer
“Excellent delivery and was pleased with the excellent quality of the material”
Helpful Report
Posted 3 years ago
Nelouise
Unverified Reviewer
“An excellent well made doormat with a good strong rubber backing which doesn't shed. I have tried using the washable type of doormat but not happy with it, so have gone back to the tough sort.”
Helpful Report
Posted 3 years ago
Mrs Sue Reid
Unverified Reviewer
“No problem at all. The mats arrived within a few days and were well packed. The product is good so I am very happy.”
Helpful Report
Posted 3 years ago
Kett
Unverified Reviewer
“A good selection of products available and was able to find exactly what I was looking for easily. No problems experienced with ordering online, communication or delivery, which was prompt.”
Helpful Report
Posted 3 years ago
First Mats is rated 4.8 based on 1,374 reviews
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