Login
Start Free Trial Are you a business?? Click Here

First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Patricia Baines
Unverified Reviewer
“Prompt delivery, a quality product and a sensible price. Thank you.”
Helpful Report
Posted 5 years ago
Gary
Unverified Reviewer
“The staff at First Mats worked did a lot of work to get what I was looking for in a branded welcome mat. They did a great job and didn't mind my continuous alterations until it was perfect.”
Helpful Report
Posted 5 years ago
MN
Unverified Reviewer
“We ordered the Coir Coconut matting for our hallway entrance and First Mats were very helpful and recommended what was the best size to go for. We couldn't be happier with the service and quality of the project, it arrived very fast! Thank you.”
Helpful Report
Posted 5 years ago
D Martin
Unverified Reviewer
“Good product delivered very promptly.”
Helpful Report
Posted 5 years ago
Ann Pirie
Unverified Reviewer
“I ordered a sample, which came quickly, but unfortunately I was not sure where I ordered it from. I took a chance and contacted First Mats and low and behold they knew immediately what I had ordered! When the mats came a day or two later, they were a lovely colour and plush looking, not at all 'industrial'! They look great in my living room, which has patio doors to the garden. I am very pleased with the sevice and quality. I will go back for more when needed. Highly recommended.”
Helpful Report
Posted 5 years ago
Chulika Kyriakou
Unverified Reviewer
“The website was very easy to navigate with clear product details and photos. The mat was well packaged and arrived without any delays. Great service!”
Helpful Report
Posted 5 years ago
Gareth
Unverified Reviewer
“A very good an efficient service”
Helpful Report
Posted 5 years ago
Jessica
Unverified Reviewer
“Easy helpful and quick to reply on customer service, order arrived on time and really good quality”
Helpful Report
Posted 5 years ago
Andy Bramley
Verified Buyer
“Great service. Design right first time, good quality and quick delivery.”
Helpful Report
Posted 5 years ago
Johnny
Unverified Reviewer
“Great service and very helpful communication. I had an issue where the Mat came in at the wrong size but they get back to immediately and are currently having the mat remade. Even with this mishap I would recommend using First Mats.”
Helpful Report
Posted 5 years ago
K Carter
Unverified Reviewer
“Easy to order and prompt delivery. Mat ordered for a community centre - great to be able to request custom size as none of our doorways are a standard size. Heavy enough to fit flush to floor so not a trip hazard. Will order from here again for other centres when needed.”
Helpful Report
Posted 5 years ago
EmmaM
Unverified Reviewer
“Easy to use website, excellent range of options, super fast dispatch”
Helpful Report
Posted 5 years ago
Kiera
Unverified Reviewer
“Delivery was quicker than expected.”
Helpful Report
Posted 5 years ago
Peter
Unverified Reviewer
“The team at First Mats went out of their way to ensure we received the welcome mat in time for a very important visit. It arrived ten minutes before our guests so thank you Paul, Richard and the Team at First Mats”
Helpful Report
Posted 5 years ago
Richard
Unverified Reviewer
“First class service, excellent product would use again.”
Helpful Report
Posted 5 years ago
Nathan Wattam
Unverified Reviewer
“Received my custom made mat today vety happy with it highly recommend”
Helpful Report
Posted 5 years ago
Graham Cuff
Unverified Reviewer
“Product was very good quality and delivered very quickly.”
Helpful Report
Posted 5 years ago
Keeley
Unverified Reviewer
“Absolutely amazing!! The mat is perfect , great quality , perfect sizing and most of all the price was fantastic . Shipping time was great and the communication with the company was spot on Have already recommended to friends and family”
Helpful Report
Posted 5 years ago
M Reddish
Unverified Reviewer
“The website is very clear and easy to use.”
Helpful Report
Posted 5 years ago
Mrs S Ashley-Lane
Unverified Reviewer
“Great service over all. Can not fault it. Website was easy to use. Order went through smoothly and got emails at every stage so I kept up to date. Speedy delivery to.”
Helpful Report
Posted 5 years ago
First Mats is rated 4.8 based on 1,374 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request