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First Mats Reviews

4.8 Rating 1,374 Reviews
97 %
of reviewers recommend First Mats
Company Reviews Product Reviews
1,231
 Questions Insights Metrics Info
4.8
Based on 1,374 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read First Mats Reviews

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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Susan
Unverified Reviewer
“Easy to order from selection of products. Website easy to negotiate and despatched promptly. The mat selected was just right for our BATHROOM instead of traditional fussy small bath mats and slides under the door which is quite near the floor. Lovely to walk on and absorbent after showering. Now going to order another for second bathroom. Would like more colours please.”
Helpful Report
Posted 5 years ago
Steve Gleeson
Unverified Reviewer
“excellent product,looks good,very pleased”
Helpful Report
Posted 5 years ago
Adrian Gilbey
Unverified Reviewer
“Paul and the team are on the ball, my email was replied in next to no time, my order placed and delivered in two days job done Excellent”
Helpful Report
Posted 5 years ago
Sean Burke
Unverified Reviewer
“I bought some mats a few years ago for my home and have been so pleased with them I bought some as a gift for my mother-in-law. The mats are so much more effective than the standard door mats you can pick up in a hardware store, and First Mats customer service has always been fantastic.”
Helpful Report
Posted 5 years ago
Janet Ketteringham
Unverified Reviewer
“Good service and good product. Thank you”
Helpful Report
Posted 5 years ago
Jill Beckett
Unverified Reviewer
“Wow, fast response to all emails and super fast delivery. Very pleased with the final product. Thank you”
Helpful Report
Posted 5 years ago
David E
Unverified Reviewer
“Fast service and good quality my engineering team have all said better to work at the bench with them”
Helpful Report
Posted 5 years ago
Bothwell Post Office
Unverified Reviewer
“Fast delivery and a high quality mat.It looks great in the post office”
Helpful Report
Posted 5 years ago
Louise Donnelly
Unverified Reviewer
“Great company, easy to deal with!”
Helpful Report
Posted 5 years ago
Kaysar
Unverified Reviewer
“Great Company to deal With, Chris was excellent and very patient with dealing our order, Product was of great quality. Would highly recommend First Mats.”
Helpful Report
Posted 5 years ago
Jason Heitmann
Unverified Reviewer
“Brilliant product and looks absolutely stunning in our workshop. I first came across this product from an online advert as it wasn’t something I was actually looking for but I fancied the idea and I’m so glad I went ahead. I’ll be ordering more for the office.”
Helpful Report
Posted 5 years ago
Ali
Unverified Reviewer
“Excellent service very helpful staff very fast delivery getting lots of compliments from my customers about my Mat I ordered thank you very much for your wonderful service”
Helpful Report
Posted 5 years ago
Jacqui Ward
Unverified Reviewer
“Really easy to deal with, helpful and efficient. Product was dispatched and received next day. The product itself RubberNeedle Outdoor Rubber Mats were of very high quality. Would highly recommend and have already reordered.”
Helpful Report
Posted 5 years ago
B. Oxford
Unverified Reviewer
“Very pleased with my purchase, strong mat and as I do not have a porch to keep Entrance mat dry this one is great when wet, it still prevents stones coming inside the house. The delivery was very quick also. So good looking mat that does the job. Thank you.”
Helpful Report
Posted 5 years ago
John Strain Yorkshire Artificial Lawns
Unverified Reviewer
“Great service from start to finish and good communication. Will definitely use agin Thanks”
Helpful Report
Posted 5 years ago
Mr. Starsmore
Unverified Reviewer
“The matting I received was good quality despite the very reasonable price. I would definitely buy from this company again. Many thanks!”
Helpful Report
Posted 5 years ago
Andrew Pritchett
Unverified Reviewer
“Absolutely brilliant service . Great product quality . Great communication .”
Helpful Report
Posted 5 years ago
Keith Medd
Unverified Reviewer
“Very fast service and easy to use.Very please with the mat I ordered ,would recommend”
Helpful Report
Posted 5 years ago
Mac MacRae
Unverified Reviewer
“Excellent customer service, delivery time and quality. Faultless.”
Helpful Report
Posted 5 years ago
Declan
Unverified Reviewer
“Ok, there were incomprehensible delivery problems (which had me tearing my hair out) with my order of plain thick rubber matting, and the matting took too long to arrive, but Richard O'Connor, The Marketing & Strategy Director at First Mats, stepped in and I finally got it. The good news is that you really can have the matting extra thick, which is what I wanted. Much rubber matting out there is flimsy and has various designs on the surface. I didn't want that, I wanted plain and 1 1/2 inches thick, for putting on the floor of a vocal booth and also under a noisy printer, etc, and that's what I now have. Please be aware though that if you order it thick, even a small rectangle of it can be surprisingly heavy because rubber is a very dense substance. Also be aware that density makes it hard to cut up (so maybe pay extra to have the company do that to your specifications), and also be aware it has a noticeably strong smell in its 'naked' state. But if you want plain rubber, that is thicker than what's normally out there, then that's what you can have.”
Helpful Report
Posted 5 years ago
First Mats is rated 4.8 based on 1,374 reviews
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