First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Quick delivery. Very happy.”

Helpful Report

Posted 4 months ago

Hi Isadora, Thank you for the wonderful review! We're delighted to hear that you are very happy with our product and the quick delivery. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Very straight forward purchase, no issues at all. Delivery was quick and arrived as expected.”

Helpful Report

Posted 4 months ago

Hi Stephen, Thank you for the great review! We're pleased to hear that your purchase was straightforward and that you experienced no issues at all. It's fantastic to know that the delivery was quick and met your expectations. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“I must say First Mats were a pleasure to deal with ,staff very helpful and polite,our mats arrived very quickly indeed.Great speedy service and they look fantastic all residents are delighted”

Helpful Report

Posted 4 months ago

Hi Ross, Thank you for the wonderful review! We're thrilled to hear that your experience with First Mats was such a pleasure. It's great to know that our staff were helpful and polite, and that your mats arrived quickly. We're delighted that the mats look fantastic and have met the expectations of all the residents. Your kind words and feedback mean a lot to us, and we look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Very pleased with the service we received. The mat came well packed”

Helpful Report

Posted 4 months ago

Hi, Thank you for your kind review! We're delighted to hear that you were very pleased with the service you received and that the mat arrived well packed. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Great fit for my shower tray, gives me a feeling of security with no side areas to slip on. Thankyou. The usual mats available are too nearrow.”

Helpful Report

Posted 4 months ago

Hi, Thank you for the wonderful review! We're so glad to hear that our mat is a great fit for your shower tray and provides you with a sense of security. It's fantastic to know that it addresses the common issue of narrow mats and meets your needs perfectly. Your feedback is greatly appreciated, and we're here to help whenever you need us. Best regards, David

Posted 4 months ago

“Excellent products, amazing customer service. First rate supplier and would highly recommend.”

Helpful Report

Posted 4 months ago

Hi Sharon, Thank you for the fantastic review! We're thrilled to hear that you found our products excellent and our customer service amazing. Your kind words mean a lot to us. Your recommendation is the highest compliment we could receive. We're delighted to have earned your trust and look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Amazing company. Very happy with out Mat”

First Mats 5 star review on 21st June 2024

Helpful Report

Posted 4 months ago

Hi Alexandr, Thank you for the wonderful review! We're delighted to hear that you're very happy with your mat and had an amazing experience with our company. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“excellent product - gave me the confidence to tackle this notoriously messy job. Job done !!”

Helpful Report

Posted 4 months ago

Hi Clive, Thank you for the fantastic review! We're thrilled to hear that our product gave you the confidence to tackle a messy job and that you successfully got the job done. Your satisfaction is our priority, and we're glad to have been a part of your project. We appreciate your feedback and look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“We got these for my elderly dad. He needed no slip mats that were able to manage a bit of water. We’ve tried other so called no slip mats. They curled up creating a trip hazard or slipped anyway! These are perfect in all ways.”

Helpful Report

Posted 4 months ago

Hi, Thank you for the heartfelt review! We're so pleased to hear that our mats are perfect for your elderly dad's needs. It's great to know that our no-slip mats are effectively managing water and staying in place, providing the safety and stability he needs. We're glad that we could offer a solution after your experience with other mats. Your feedback means a lot to us, and we're here to help whenever you need us. Best regards, David

Posted 4 months ago

“Easy to use website. Excellent email updates. I bought a custom mat for my entrance hallway.I would not hesitate to recommend this company”

First Mats 5 star review on 18th June 2024

Helpful Report

Posted 4 months ago

Hi Sandra, Thank you for the lovely review! We're delighted to hear that you found our website easy to use and appreciated the excellent email updates. It's wonderful to know that you're happy with your custom mat for your entrance hallway. Your recommendation means a lot to us, and we're thrilled to have earned your trust. We look forward to seeing you again in the future. Best regards, David

Posted 4 months ago

“Super quick delivery and packed really well. The carpets cut really well and are of excellent quality.”

Helpful Report

Posted 4 months ago

Hi Darren, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you were impressed with our super quick delivery and the careful packaging. It's great to know that the carpets cut really well and that you're pleased with their excellent quality. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to seeing you again in the future and appreciate your kind words. Best regards, David

Posted 4 months ago

“Fantastic value & service”

First Mats 5 star review on 17th June 2024

Helpful Report

Posted 4 months ago

Hi John, Thank you so much for the fantastic review! We're thrilled to hear that you found our service and value to be fantastic. Your satisfaction is our top priority. Best regards, David

Posted 4 months ago

“Excellent product - good quality, well delivered. I am super happy and would definitely buy again!”

Helpful Report

Posted 4 months ago

Hi Suzanne, Thank you so much for the fantastic review! We're thrilled to hear that you find our product to be of excellent quality and well delivered. It's great to know you are super happy and would definitely buy again. Best regards, David

Posted 4 months ago

“Steam Pinnace 199 owned by the National Museum of the Royal Navy at Portsmouth are pleased to use your mats on our 1908 vessel. Thanks, Paul (Bosun)”

Helpful Report

Posted 4 months ago

Hi Paul, Thank you so much for the fantastic review! We're thrilled to hear that the Steam Pinnace 199 are pleased to use our mats on your historic 1908 vessel. It's an honor to be part of such a remarkable piece of history. Best regards, David

Posted 4 months ago

“Very professional, fast response and delivery, would use again”

Helpful Report

Posted 4 months ago

Hi, Thank you so much for the fantastic review! We're thrilled to hear that you found our service very professional with fast response and delivery. It's great to know you'd use us again. Best regards, David

Posted 4 months ago

“I hope it stops shedding before it goes 'threadbare'! Looks cheap for the money, frankly.”

Helpful Report

Posted 4 months ago

“Exellent mat justwhat I needed.”

Helpful Report

Posted 4 months ago

Hi Sandra, Thank you for the great review! We're delighted to hear that the mat is just what you needed. We appreciate your feedback and look forward to seeing you again. Best regards, David

Posted 4 months ago

“Super easy to order from, product dispatched quickly, second time of using and I cannot fault First Mats.”

Helpful Report

Posted 4 months ago

“I’m really happy with my new door mat - being a larger size it has made the entrance look so much better and complete. My shopping experience was very good from start to finish and I will definitely use First Mats again.”

Helpful Report

Posted 5 months ago

“The mat was exactly as described and delivered on schedule”

Helpful Report

Posted 5 months ago

First Mats is rated 4.8 based on 1,373 reviews