First Mats Reviews

Name: First Mats
Address: Cambrai Court, 1229 Stratford Road, Hall Green, Cambrai Court, 1229 Stratford Road, Hall Green, Birmingham
Rating: 4.84

4.8 Rating 1,373 Reviews

97 %

of reviewers recommend First Mats

4.8

Based on 1,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About First Mats:

First Mats is one of the UK's fastest growing retailers of Floor Matting, Handling and Storage equipment for Businesses, Commerce and Education. Our product range has been selected from specialist manufacturers to ensure the highest quality possible, whilst keeping prices low and delivery times as fast as possible.

Visit Website

Phone:

0121 702 1659

Email:

info@firstmats.co.uk

Location:

Cambrai Court, 1229 Stratford Road, Hall Green,
Cambrai Court, 1229 Stratford Road, Hall Green
Birmingham
B28 9AA

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First Mats 5 star review on 10th November 2024

Sophie Betts

First Mats 5 star review on 8th November 2024

Anonymous

First Mats 5 star review on 13th October 2024

Colin Bowsher

First Mats 5 star review on 9th October 2024

Aidan Alexander Young

First Mats 5 star review on 29th September 2024

Steven Ashling

First Mats 5 star review on 11th September 2024

Nathania Sweetman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy,will made.”

Helpful Report

Posted 1 year ago

“I ordered a custom sized mat for the entrance space in my hall. Delivery was prompt from order and the mat came well packaged.”

Helpful Report

Posted 1 year ago

Dear Frances, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you ordered a custom-sized mat for the entrance space in your hall and had a positive experience with us. At First Mats, we understand the importance of finding the perfect fit for your specific needs, and we're glad we could provide you with a custom-sized mat. We're delighted that the delivery was prompt from the time you placed your order, ensuring you received it in a timely manner. Additionally, we take great care in packaging our products to ensure they arrive safely, and we're pleased to hear that your mat was well-packaged upon delivery. Thank you again for your kind words and for choosing our company for your custom-sized mat. We genuinely appreciate your support, and we hope the mat serves you well in your hall! Warm regards, David

Posted 1 year ago

“Excellent quality mats. Brilliant customer service. Have already ordered a second mat”

First Mats 5 star review on 3rd June 2023

Helpful Report

Posted 1 year ago

Dear Sharon, Thank you so much for your outstanding 5-star review! We're absolutely thrilled to hear that you found our mats to be of excellent quality and that you had a brilliant experience with our customer service. At First Mats, we take great pride in providing top-notch products and exceptional customer service, so your kind words mean the world to us. We strive to exceed expectations, and we're delighted that we met yours. We're also thrilled to hear that you were so satisfied with your first mat that you have already placed an order for a second one. Your continued support is truly appreciated. Thank you again for your kind words and for choosing our mats. We genuinely appreciate your support, and we can't wait to serve you again with another exceptional experience! Warm regards, David

Posted 1 year ago

“Arrived promptly quality seems excellent. Will buy again”

Helpful Report

Posted 1 year ago

“Bought mats; delivered mats. If only everything in life was so simple.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you so much for your 5-star review! We're thrilled to hear that your experience with us was simple and hassle-free. At First Mats, we strive to make the ordering and delivery process as seamless as possible. We understand that simplicity and efficiency are key, and we're delighted that we were able to meet your expectations in this regard. If there's anything else we can assist you with please don't hesitate to reach out. We're always here to help. Thank you again for your kind words and for choosing our mats. We genuinely appreciate your support, and we hope to serve you again in the future! Warm regards, David

Posted 1 year ago

“Had a small issue with one of the mats which was dealt with promptly. good quality heavy mats, would buy again”

Helpful Report

Posted 1 year ago

“Excellent! Ordered my mat, which arrived very quickly and was just what I wanted. I also liked the courtesy follow up from email from Jack-nice touch.”

Helpful Report

Posted 1 year ago

Dear Sally, Thank you so much for your excellent 5-star review! We're thrilled to hear that you had a fantastic experience with us and that your mat arrived quickly and met your expectations. At First Mats, we strive to provide exceptional service and timely deliveries, so we're delighted that we were able to deliver your mat promptly. Your satisfaction is our priority, and we're glad to know that it was just what you wanted. We're also pleased to hear that you appreciated the courtesy follow-up email from Jack. We believe in maintaining a personal connection with our customers, and it's great to know that this small touch was valued. Thank you again for your kind words and for choosing our company. We genuinely appreciate your support. Warm regards, David

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“I purchased the Safe-Step GRP Anti-Slip Floor Sheets Black / 1.2m x 1.2m. Very easy to cut and fit for my needs. Customer happy, job done. I will use again if the need arises.”

Helpful Report

Posted 1 year ago

Dear Edmund, Thank you so much for your wonderful 5-star review! We're delighted to hear that the Safe-Step GRP Anti-Slip Floor Sheets Black in the size of 1.2m x 1.2m met your needs perfectly. We're glad to know that you found the floor sheets very easy to cut and fit, making the installation process smooth and hassle-free. Customer satisfaction is our utmost priority, and we're thrilled that we were able to meet your expectations. We appreciate your kind words and your willingness to use our products again in the future if the need arises. Should you require any further assistance or have any questions, please don't hesitate to reach out. We're here to help. Thank you once again for choosing our Safe-Step GRP Anti-Slip Floor Sheets. We genuinely appreciate your support. Best regards, David

Posted 1 year ago

“Great company easy to deal with good prices and quick delivery.”

Helpful Report

Posted 1 year ago

“A good company to deal with. Quick dispatch of made to measure mat, and excellent quality.”

Helpful Report

Posted 1 year ago

“Great product arrived quickly. Was kept informed every step of the way”

Helpful Report

Posted 1 year ago

Dear Joanna, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our product and the delivery process. At First Mats, we strive to provide great products and excellent service, and we're delighted to know that we met your expectations. We understand the importance of timely deliveries, and we're glad to hear that your order arrived quickly. Furthermore, we believe in keeping our customers informed throughout the process, and we're thrilled that you appreciated the updates at every step of the way. Your satisfaction is our priority, and we want to ensure that you have a seamless and informed experience. Thank you again for your kind words and for choosing our product. We genuinely appreciate your support. Warm regards, David

Posted 1 year ago

“Very good quality”

Helpful Report

Posted 1 year ago

“Excellent quality mats , used for our new kitchen to help with keeping our floor clean from muddy paws and shoes from the garden . Its worth paying for quality !”

Helpful Report

Posted 1 year ago

Dear Graham, Thank you so much for your excellent 5-star review! We're thrilled to hear that our mats have been a great addition to your new kitchen and have helped in keeping your floor clean from muddy paws and shoes from the garden. At First Mats, we take pride in offering mats of excellent quality, and we're delighted that they have met your expectations. We understand the importance of investing in quality products, and we're thrilled to know that you believe it's worth paying for that level of quality. Thank you again for your kind words and for choosing our mats. We genuinely appreciate your support, and we hope they continue to serve you well in keeping your kitchen clean and tidy! Best regards, David

Posted 1 year ago

“Great company - fantastic service all round!!!!!”

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Posted 1 year ago

“First class service.”

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Posted 1 year ago

Dear Wayne, Thank you so much for your outstanding 5-star review! We truly appreciate your kind words and are thrilled to hear that you received first-class service from us. At First Mats, providing exceptional service is our top priority, and we're delighted that we met your expectations. Your satisfaction is what drives us, and your positive feedback is a testament to our commitment to excellence. Once again, thank you for choosing our company and for sharing your positive experience. We genuinely appreciate your support, and we look forward to continuing to serve you with the same level of excellence in the future! Warm regards, David

Posted 1 year ago

“Very good durable product. Well wrapped and promptly delivered.”

Helpful Report

Posted 1 year ago

“We received first-class service. I ordered a roll of matting and it arrived next day, well impressed. Hopefully will be placing an other order soon”

First Mats 5 star review on 14th May 2023

Helpful Report

Posted 1 year ago

Dear Allison, Thank you so much for your amazing 5-star review! We're delighted to hear that you received first-class service and that your order for the Flyball matting was delivered promptly. At First Mats, we strive to provide exceptional service and ensure a seamless ordering process for our customers. We understand the importance of timely deliveries, and we're thrilled that your matting arrived the next day, exceeding your expectations. We're excited to hear that you're impressed with the quality and efficiency of our service. We genuinely appreciate your support and look forward to serving you again for your future orders. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. Thank you again for your kind words and for choosing our company. We're grateful for your trust, and we can't wait to provide you with another exceptional experience soon! Best regards, David

Posted 1 year ago

“I ordered grey mats but they are a very blue colour”

Helpful Report

Posted 1 year ago

“A very helpful organisation, nothing was too much trouble and the product was good into the bargain. Well done.”

First Mats 5 star review on 12th May 2023

Helpful Report

Posted 1 year ago

Dear David, Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that you found our organization to be very helpful and that your experience with us exceeded your expectations. At First Mats, we strive to go above and beyond for our customers, and it's wonderful to know that nothing was too much trouble for our team. We genuinely value your satisfaction, and we're thrilled that we were able to provide the assistance you needed. Moreover, we're delighted to hear that you were pleased with the quality of our product. We take great care in ensuring that our products meet the highest standards, and your positive feedback confirms that our efforts are paying off. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're always here to help and value your input. Thank you again for your kind words and for choosing our organization. We genuinely appreciate your support, and we're thrilled to have met your expectations. We look forward to serving you again in the future! Warm regards, David

Posted 1 year ago

First Mats is rated 4.8 based on 1,373 reviews