Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.92

4.9 Rating 514 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 4th February 2025

207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, excellent service. Thank you Fat Stick”

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Posted 1 year ago

“Love my new board. Thank you.”

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Posted 1 year ago

“really impressive service and backup assistance, topped off by my new toy being amazing!”

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Posted 1 year ago

“Really happy with the speed of delivery and will be using Fatsticks again.”

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Posted 1 year ago

“I know you guys well and have purchased the towel robe and dry robe. Love the kit and think you are all awesome!”

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Posted 1 year ago

“New bag was delivered on time and well packed”

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Posted 1 year ago

“I’m absolutely in love with my Fatstick Pure Art … its my first board and it’s just the best , so sturdy and solid and easy to inflate and obviously looks beautiful to . So many colours and really would love all of them but have the Blue lagoon. Customer service is just amazing and I’m really so very pleased I choose Fatstick, absolutely the best and pleased to be part of amthe amazing Fatstick Family ❤️🙌🏼”

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Posted 1 year ago

“Very good quality board - competitive price versus other quality manufacturers - differentiation is the unmatchable customer service and communication from Fatstick”

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Posted 1 year ago

“After ordering a complete valve and being told it was simple to fit I am flummoxed how you are meant to fit the female part without splitting the board! I have phoned Fatstick, left voice messages and emailed but had noone return my plea for help. I am extremely disappointed as all I have done for years is sing the praises of my board… but of customer support is none existent then it leaves me with no alternative but to seek a new board elsewhere .. seen as i have a board with a faulty valve I am unable to fix!”

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Posted 1 year ago

Hi Sam, I am sorry you felt the need to write a very poor review after all the emails I have been communicating with you to help you sort your issue with your board valve which had developed a issue after a few years of use, I am more then happy to keep assisting you. Kind regards Reuben

Posted 1 year ago

“I bought the Airstck package as I wanted a good starter board. It is a very good quality board with everything I need. Fatstick boards can run at higher pressures than the cheaper boards, giving a much firmer board and a better ride. Excellent customer service, I'm looking forward to my next purchase.”

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Posted 1 year ago

“Amazing!! I love my new (and first ever) paddleboard, the Pure Art Pink Panther. I have been out a few times already on local waters but my dream would be to take it for a paddle in Kefalonia to see the fantastic work that you guys are involved with over there!”

Fatstick Boards 5 star review on 1st September 2023

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Posted 1 year ago

“Great service. Fin delivered on time and as described”

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Posted 1 year ago

“It's water resistant, comfy, partner has lived in it!! Even enough room for the little dachshund!”

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Posted 1 year ago

“I’m delighted with my new purchase! Kept my dry and warm on a recent camping trip and looks very stylish. I originally ordered a cheaper one which wasn’t quite right, but this one exceeded my expectations! I am a size 8-10 and have the medium. It’s very roomy but doesn’t look ridiculously big! We were camping in a large group and everyone was impressed with it. Great communication and fast delivery from the company.”

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Posted 1 year ago

“Great service and replaced larger size quickly”

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Posted 1 year ago

“Speedy service and a fantastic product - strongly recommend. It is so warm and comfortable!”

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Posted 1 year ago

“Very happy with my new Carbon Fibre Paddle. I've been promising myself one for ages and finally got round to buying for a trip to France. It was well protected in the case for the plane trip and was super light on my paddles while away. Looking forward to getting it out again soon.”

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Posted 1 year ago

“Bought the wheeled bag as a replacement because the bag my board came with was faulty, Andy was really helpful with the problem and I received a partial refund which went towards the new one. The wheeled bag is more than exceptional has loads of room for the SUP and it's accessories, plus has ample room for towels, wetsuits etc, basically everything you need for trip Would absolutely recommend this company to anyone wanting to start out Paddleboarding”

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Posted 1 year ago

“Fast and easy transaction. Great board.”

Fatstick Boards 5 star review on 25th August 2023

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Posted 1 year ago

“Fatstick are probably at the forefront of everything you need from beginner to expert in terms of ISUP’s, and are there with excellent advice and guidance on the way. I have both a Fatstick Air and a Wooden Menance and each is excellent in its own way, well made, great on rivers, lakes, and the sea, and both come with everything you need (the Menace being a better ISUP has a carbon wrap paddle and better bag). Thoroughly recommend boards, bits, and repair kits alike from Fatstick.”

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Posted 1 year ago

Fatstick Boards is rated 4.9 based on 514 reviews