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Fatstick Boards Reviews

4.9 Rating 514 Reviews
98 %
of reviewers recommend Fatstick Boards
4.9
Based on 514 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Fatstick Boards 5 star review on 4th February 2025
Mrs Lisa S Tillison
Fatstick Boards 5 star review on 7th January 2025
Jodie Oliver
Fatstick Boards 5 star review on 13th November 2024
James Francis
Fatstick Boards 5 star review on 25th October 2024
Anonymous
Fatstick Boards 5 star review on 25th October 2024
Anonymous
Fatstick Boards 5 star review on 12th October 2024
Monika Markowska
Fatstick Boards 5 star review on 7th October 2024
John Beavis
207
Anonymous
Anonymous  // 01/01/2019
Good strong and stable boards that I use to teach on and the students improve quickly on decent bits of kit.
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Posted 1 year ago
Absolutely love my Pure Art in blue lagoon colour. Great customer service from the team. Mine is an ex display board but I wouldn’t have known, even the packaging was perfect. So happy to have discovered SUP and the Fatstick team. Would highly recommend the Pure Art as a first board and a generally brilliant all rounder.
Fatstick Boards 5 star review on 26th October 2023
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Posted 1 year ago
Amazing customer service, everything was super quick and easy and you did exactly what you said you would, when you said you would! And I absolutely loved your “thank you” email and the safety tips are really helpful. I will definitely use you again!!
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Posted 1 year ago
Having had a fatstick board for around 4 years with no problems, when the rest of the family decided they needed to join in paddling I had no problem deciding to kit them out with fatstick boards as well. They were delivered the following day, in time for the last sunny weekend (?) of the year. The airstick boards proved an excellent 'budget' choice and easily as good as other mainstream more expensive boards.
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Posted 1 year ago
Super customer service - felt welcome and part of the Fatstick family. Great philosophy great product
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Posted 1 year ago
Bought as a present for my auntie , we have been SUP for 5 years now and only use Fatstick, the service , the product are A+ , we shall continue to use them. The carbon paddle its self has been fantastic for my auntie who suffers with Parkinson’s , the lightweight of it makes for her to be on longer paddles. Thanks again Fatstick family
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Posted 1 year ago
I've had my Fatstick touring board for just over a year now and absolutely love it! It's stable, tracks nicely and looks really cool. It's also very well made and I hope to enjoy it for many more years to come.
Fatstick Boards 5 star review on 11th October 2023
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Posted 1 year ago
Fab company, customer service exceptional and quality of product amazing. Would recommend.
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Posted 1 year ago
Fantastic Customer Service, board was delivered quicker than expected. Top quality board and bag and equipment, I was ready to go the same day it was delivered 😁
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Posted 1 year ago
I’m in love with my two coats. Thank you so much for friendly emails and great customer support. I recommend Fatstick very highly ❤️
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Posted 1 year ago
Great service very quick delivery
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Posted 1 year ago
Bought a Fatwrap robe. Love it, quick delivery. Would absolutely use again (if I was a paddleboarder!!)
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Posted 1 year ago
I’m very pleased with my purchase. Great service, brilliant communication, speedy delivery. I’d definitely order from fat sticks again.
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Posted 1 year ago
Great product at a brilliant price. Customer service so far is exceptional
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Posted 1 year ago
I purchased a 10.6 board on a Thursday afternoon and it was delivered midday on Sunday. Bought at a very good price with no hassle at all. Friendly communications from staff too. Just the way it should be.
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Posted 1 year ago
My latest addition to my Fatstick kit is the 2 piece carbon paddle. I'm delighted with her, with having used for the first time yesterday during an advanced SUP course. As with all previous Fatstick purchases the process from start to end has been smooth, speedy and easy with good communication throughout. My paddle is simply stunning and exceptional value when comparing to similar weights from other suppliers out there. Thanks guys!
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Posted 1 year ago
Love Love love. My second board from an amazing team. Me and my cousin have the same one. Also have the carbon paddle to match.
Fatstick Boards 5 star review on 16th September 2023
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Posted 1 year ago
Very happy with my Fatstick board. I was offered an ex display board, it came with warranty and an explanation of how it had been used (photo only). It came packaged as though it was new (I’d never have known) and arrived within the times promised. Everything was present and correct. The board is brilliant, easy to bow up (I bought an electric pump after using the manual once, manual is usable but on a hot day that last few psi was too much for me), and easy to put together and use. I thoroughly recommend these boards, very happy with mine.
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Posted 1 year ago
Fabulous customer service, brilliant quality items. They go beyond the usual and its obvious they are passionate about what they do
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Posted 1 year ago
Hi Reuben, here's the review you requested, my board was dispatched and received within two days of me placing the order which I'm very pleased about, and very happy with the quality. Sadly this is not Fatstick's problem or fault, but I stupidly ordered the wrong size board, I wanted a 10'6" pure art, and ordered a 9'6" pure art by mistake,my fault entirely. My last board was a 10' board and unsuitable. So I went to the Paddle Sup school in Ne Hampshire, who use 10'6 pure arts, which worked well for me, and is a great board so that was the way forward, Michelle also thought the same. I made several attempts to call you last week, to get the same message, to busy to talk so email us. I cannot afford the £200 odd price difference, so would have been more than happy to pay for the postage both ways and your costs to if possible swap over to a 10' 6" airstick, that would have been so time consuming for both of us emailing. The board is now in the loft and will be sold next spring. Which is a great shame, so 10/10 for product quality, customer service?.
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Posted 1 year ago
Hi Andy, Sorry you ordered the wrong board by mistake, We are happy to swap it for you, not a issue. I believe I did reply back to you quite quickly via our online chat system, Kind regards Reuben
Posted 1 year ago
Fatstick Boards is rated 4.9 based on 514 reviews