Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.92

4.9 Rating 514 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 4th February 2025

207

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great board. Really stable and looks fab. Lovely to have quality touches like 3 removable fine, a kick pad and a GoPro mount. Fabulous customer service and speedy delivery too. Cant recommend high enough.”

Fatstick Boards 5 star review on 2nd July 2024

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Posted 7 months ago

“Absolutely love the beginners’ pack. The board is excellent and the instructions easy to follow.”

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Posted 7 months ago

“I hadn't a clue what I was ordering as it was a gift for my fella, but the guy on the chat was extremely helpful and answered all my questions, the kayak was delivered free the next day. Would highly recommend fatsticks and would deffo go to them for future purchases”

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Posted 7 months ago

“Excellent products. Incredible service. Always recommend this company when people ask us about paddle boarding.”

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Posted 7 months ago

“My husband recently bought me a FatStick PureArt Snot Rocket (love the name!) as my first paddleboard. I was a bit nervous as I hadn't been able to try the board first, and as a relatively new paddler, stability is important to me - but I needn't have worried - the board is super stable and feels like the best board I've ever been on! It looks gorgeous too and it's already had compliments from fellow paddlers. I contacted Reuben before buying the board and he advised me that I would be fine with their entry level board, which was really nice as they weren't trying to 'upsell' anything, but my husband splashed out on the next level up. They sent the wrong kayak seat with the order, but that was all rectified the very next day, so customer service is also superb. You can tell Fatstick is a company that really care and produce quality boards, and I'm so happy to now be in the Fatstick family! The accessories also feel like great quality, and it's easy to inflate and deflate. You can find videos on the Fatstick YouTube channel to show you how, if you're a newbie like me.”

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Posted 7 months ago

“Excellecnt products and service highly recommend”

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Posted 7 months ago

“Very fast delivery, excellent customer service, quick response time”

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Posted 8 months ago

“Thankyou for a great service from ordering to delivering of our fatstick 2 man canoe,on arrival we were really impressed at the quality, ease and speed of inflating and how solid the bottom and sides felt.Also it was a real bonus on how quickly we could deflate and get back into the really well made super size rucksack. kind regards Vince”

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Posted 8 months ago

“Excellent communication from the moment I made the purchase. The boards are brilliant quality, as good as (maybe better) than my Red SUP. Responsible seller who provided water safety advice before the boards arrived. Perfect for a day on the river with my brother 🌊🏄🏄‍♀️, probably not it's intended purpose, but using my transferable paddling experience it was a exhilarating day out.”

Fatstick Boards 5 star review on 19th June 2024

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Posted 8 months ago

“Highly recommend the shopping experience Excited to use the board!! Thank you 😊”

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Posted 8 months ago

“Absolutely love my paddle board bag and as an added bonus I was gifted a planted tree, it really gave me the biggest smile when I received the email. Thank you so much for being a kind, caring company and for selling great products, made to the highest quality with such a fantastic environmental policy.”

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Posted 8 months ago

“First time ordering frim Fatstick. I enquired about the boost fin via email on a Saturday, ordered late afternoon and it was delivered first thing Tuesday. Great communication - I received a reply to both my emails. Fast postage and a good price. When my wife let's me, I plan to order a hardboard SUP from fatstick. Thank you.”

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Posted 8 months ago

“I recently had the pleasure of experiencing exceptional after-sales service from Fatstick Boards. After purchasing a full package from them last year, I encountered a minor issue that needed resolution. From the moment I reached out,I was met with prompt and professional assistance. The communication throughout the process was top-notch, with regular updates on the status of my issue. What truly stood out was the company's commitment to resolving the problem quickly and efficiently. Within a short period, the issue was completely resolved to my satisfaction. Their proactive approach and dedication to customer satisfaction is second to none. Fatstick Boards has set a high standard for after-sales service, demonstrating that they genuinely care about their customers. I am thoroughly impressed and will not hesitate to recommend them to others. Their outstanding service has ensured that I will remain a loyal customer for years to come.”

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Posted 8 months ago

“Great products and company ethos”

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Posted 8 months ago

“I'm very happy with this paddle board, it's well made from high quality materials, very stable on the water and looks great.”

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Posted 8 months ago

“Coincidentally, we only gave the two paddle boards to our grandkids today. They were both suitably thrilled and wanted their parents to head to the beach immediately! However, it was low-tide and so that first experience still awaits. However, I will provide details of their maiden voyages at a later date. For now suffice it to say that i have been very impressed with the high level of customer service offered by Fatstick and also the high quality of the boards from what i have seen - brilliantly packaged etc. and super speedy delivery even to Jersey! Reuben was ever quick to respond to my queries and in a charming, friendly manner. I just feel that this enterprise matters very much to him and there is an unquestionable enthusiasm, pride and even love for his product and i am confidant that,in the event of any unforseen problems, they would be handled in an efficient and friendly way. So, full marks to Fatstick from me and watch this space for further updates1 My sincere thanks to you all.”

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Posted 8 months ago

“Excellent service, excellent product”

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Posted 8 months ago

“Excellent service !”

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Posted 8 months ago

“Good quick service. Even got email thanking me for ordering.”

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Posted 8 months ago

“1st off im new to kayaking, did my research as i didnt want to buy anything that felt sub-standard. Found these guys and purchased my first (2man) infatable kayak. It has lived up to my expectations dramatically. For an inflatable this thing is solid once it pumped up. My lack of knoledge lead me into a couple teething problems but ive email the guys at Fatstick Boards a few times and they always have got back to me within a day. They kept me right where i needed them to and did so in a friendly manner. If you're looking for an inflatable and want quality then look no further. Well worth the money for the fun and enjoyment you'll get out of it.”

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Posted 8 months ago

Fatstick Boards is rated 4.9 based on 514 reviews