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EYG Home Improvements Reviews

4.4 Rating 283 Reviews
B-
Happiness Grade
Read EYG Home Improvements Reviews

About EYG Home Improvements:

EYG is a leading UK double glazing specialist with decades of home improvement knowledge and experience.

We design, manufacture and install domestic glazing of any shape or size – from windows and doors to bespoke orangeries, conservatories and replacement conservatory roofs.

Our business is founded upon the traditional values of reliability and trust.

We always put the needs of our customers first and we will endeavour to provide the best possible customer service.

Visit Website

Phone:

0800 181 888

Email:

l.baxter@eyggroup.com

Location:

E Y G Window Centres, Wiltshire Road, Hull,\nHull

EYG Home Improvements have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

91.67%
Industry Average
Excellent installation of composite front door. Good price and punctual on agreed date.Friendly installers worked quickly and paid attention to detail. Would definitely recommend.
- M. B
Price and delivery was excellent, there's no unnecessary hanging around with this company.
- Susan A
Paul and Sean Lovely helpful fitters My husband ill so they even put fitments back for vertical blinds Excellent worked non stop I will certainly recommend eyg. The price was reasonable and work first class
- Mrs Susan W
A

Delivery - Fast

100.00%
Industry Average
Price and delivery was excellent, there's no unnecessary hanging around with this company.
- Susan A
On delivery failed on the first booking forgot the 7,P's princable, martin phoned me in the after afternoon they were due about 0930hrs, i was unhappy with this Martin and i had words, a little time after we spoke again and he came to realise the customer comes 1st, we rebooked the install date for 2 doors and 2 windows for the following week, the two men arrived (i unfortunately forgotten thier names) they were nice pleasant and helpful, Martin in a way of good will gesture discounted us £100 as we were put out along with other traders following EYG, after all of this i would consider buying from EYG again,,
- EYG I
My expectations were either exceeded or met during the sales and delivery cycle with EYG.
- Peter D
F

Refunds - Difficult

0.00%
Industry Average
I cancelled my order within the 14 days cooling off period because I was unhappy with the pressurising sales techniques and high prices. Despite asking for my refund on the 14/09/23, I still have not received it 6 weeks later.
- Richard J
94.12%
Industry Average
The men who fitted my door were friendly, cheerful and extremely efficient. I am very pleased with my new door and all the service I received from EYG throughout.
- Debbie B
We recently had our windows replaced by EYG and are thrilled with the service we received from start to finish.
- Jon R
Excellent service again especially from the fitters. Products appear to be good quality, time will tell.
- DAVID B