J Parkers (Wholesale) Reviews

Name: J Parkers (Wholesale)
Address: 14 Hadfield Street, Old Trafford, Manchester, Manchester
Rating: 4.62

4.6 Rating 1,527 Reviews

91 %

of reviewers recommend J Parkers (Wholesale)

Company Reviews

Metrics

4.6

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

J Parkers (Wholesale) 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Unfortunately evri are really not reliable enough carriers for anything like plants on a time sensitive delivery schedule. The clematis prob left your warehouse looking good but arrived here 8 days later, etiolated and covered in mildew. I contacted Parkers who told me to just plant them out. We are looking after them and they are slowly recovering, many weeks after delivery. Had they been sent by royal mail 24 or even 48 hour post they would have arrived looking great. Not good service at all i am afraid.”

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Posted 5 months ago

Hi Panny, Thankyou for your review and I am really sorry to learn of your disappointment with your order. Please reach out to me on review@jparkers.co.uk so I can look into this further. Kind Regards, Zeneb

Posted 5 months ago

“I have email twice asking for information about a plant that is not growing but have not had the courtesy of a reply”

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Posted 6 months ago

Hi Stephanie Thank you for your review and please accept our sincere apologies, the customer service team are taking a little longer than usual to respond. Please don't hesitate to reach out to me at review@jparkers.co.uk with the details and i'll try and resolve the issue for you. Kind regards, Trish

Posted 6 months ago

“Great value”

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Posted 7 months ago

“The information available on line is very good. The ordering process works well along with the deliveries. The only negative is that plants that are bare-rooted are not very good and many do not grow.”

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Posted 7 months ago

“5 plants turned up dead on arrival. Requested replacement or refund. No response from J Parker. Not impressed.”

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Posted 7 months ago

Hi Anonymous Thank you for your review and I am sorry to learn of your disappointment with your order. I am unable to locate an email from you under the email address supplied, please can you forward it to me at review@jparkers.co.uk so that I can resolve the issue for you. Kind regards, Trish

Posted 7 months ago

“Some of your plants should not have been sent out as they were tiny or in very poor condition with little root if any in the case of some of the agapanthus and some of the roses. Also no labels with the roses or the shrubs, just a plastic bag with label printed onto a bit of paper. Very poor attention to detail and way below any other supplier I've used.”

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Posted 7 months ago

Hi Anonymous Thank you for your feedback I have passed this to the relevant teams. If you find that any of our products fail to thrive you are covered by our full guarantee so please don't hesitate to get in touch to let us know Kind regards, Trish

Posted 7 months ago

“Ordering was easy and delivery very quick. Very pleased with the plants.”

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Posted 7 months ago

Hi David, We appreciate your feedback and are delighted to know you are happy with our products. Kind Regards, Zeneb

Posted 5 months ago

“Very good plants, delivered on time.”

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Posted 7 months ago

“Fantastic service, fantastic bulbs, one very happy customer!”

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Posted 7 months ago

“Dead or dieing no mare had enough”

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Posted 7 months ago

Hi William Thank you for your review and I am sorry to learn of your disappointment. All perennials at this time of year are reverting to dormancy as the sap returns to the roots so will not look at their best. Once planted they will settle their roots ready for winter but we would expect them to perform as advertised once the warmer spring weather returns. If this fails to happen then please don't hesitate in contacting our customer service team for help and advice Kind regards, Trish

Posted 2 days ago

“Both plants and bulbs arrived in great condition. Good service.”

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Posted 7 months ago

“Arrived promtply; safely packaged. No damaged or missing plants. Thankyou.”

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Posted 7 months ago

“Excellent service. The girl on the phone very helpful when she took the order and everything arrived on time.”

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Posted 7 months ago

“The plants arrived on time and most were in good order, three delphinium plants had been eaten by the slugs that travelled with them 🤪”

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Posted 7 months ago

“Excellent products efficiently delivered”

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Posted 7 months ago

“I ordered two Hydrangea plants from J Parkers. They arrived quickly, were well packaged and good quality. Thanks!”

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Posted 7 months ago

“You have my. Complaint!!”

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Posted 7 months ago

“arrived safely.”

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Posted 7 months ago

“Very good”

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Posted 7 months ago

“Products this year have been excellent and staff have been very helpful a good company to deal with GBradbeer”

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Posted 7 months ago

J Parkers (Wholesale) is rated 4.6 based on 1,527 reviews