“Dear Dalvey,
Thanks for the follow-up email, that is impressive these days.
I am ecstatic that my order got here in time to give them to Cole and Connor on their baptism date. I was concerned that the overseas shipping could have delays, but they made it well in time! The quality is just what I had hoped for in the compass itself, the engraving workmanship, and the packaging that includes instructions and warranty paperwork was perfect. Your company will be highly recommended by me.
Thank you so much for everything!!
Gabe Roth”
“Order process and delivery was extremely easy and straightforward. Customer service were great to deal with and any questions were answered in a timely manner.
The watch was exactly as it appeared online and the quality is amazing.
I am delighted with my purchase.”
“The pocket watch arrived safely packaged within the promised time. The watch looks valuable and is really an "eye catcher". I am very happy with my purchase. I highly recommend Dalvey!”
“In a word, Dalvey is the best. Not only is their product the best but their customer service was totally terrific. Thank you, Dalvey! What a great experience. A nicer group of people I could not hope to deal with (special thanks to Alexander!). I was in a rush and they made it happen!”
“Dalvey has exceeded every bit of expectation I had of their product. Recently a dear friend has had to endure so much in his personal life that he was feeling lost. I purchased a compass from Dalvey's product line, engraved with a personal reminder and it is simply stunning. I had occasion to be introduced to Dalvey's well crafted products in 1972, when I was five years old. Now 50 years later, I not only am reminded of their true craftsmanship, but also I re live the memory of that time with my grandfather, who was the recipient of a Dalvey's work of art way back then. Thank you, Dalvey's-for the beautiful piece, but also for bringing back the memory of true happiness across five decades. I remain a true fan girl of your organization.
Cordially
Erin Stark”
“I love the compasses from Dalvey, they were wonderful Christmas presents this year for my kids and father. The engravings came out great and allowed for personalization, thank you!”
“The compass I ordered is beautiful and it was shipped promptly. The customer service is awesome, they even reached out by email to make sure I received the product. You can’t go wrong with this company.”
“I purchased the Dalvey Voyager Compass with White Mother of Pearl for my daughter. I added engraving to the Badge (with her 3 initials), and to the Interior (with a saying).
The ordering process was incredibly flawless, as the website walked me through each of these steps with no surprises.
When it arrived, here in New England (USA), I was so excited and pleased at the overall quality and the clarity of the engraving, I gave it to my daughter for a Winter Solstice gift, instead of for her upcoming birthday in February.
I am very pleased with my purchase, and would certainly purchase quality items from Dalvey in the future.”
“The product was beautiful. It was a gift for a colleague who was retiring and he absolutely loved it. It arrived quickly, and the engraving looked amazing. I couldn't be more pleased with every aspect of this order.”
“After a very bad experience with another company, I was reluctant to place an order from Switzerland. I was completely satisfied with the fast delivery of the personalised product and the fact that it was as ordered.”
“Incredible customer experience! I live in Canada and ordered a pocket watch from Dalvey for my Dad’s 75th birthday. The watch came in record time and my Dad absolutely loves it! It’s so well made, great quality, and looks very sharp. It will be treasured in our family for years to come!”
“Phenomenal customer service. I placed my order from the USA about a week before Christmas, and the Dalvey team managed to engrave my compass order and have it in the mail by the following business day. My order arrived well in time to be sitting under the tree on Christmas morning. And the Dalvey team was following up all along to make sure it arrived in time. You just don't see that level of customer concern very often. And the product of course is gorgeous, high-functioning, a beautiful gift. Thank you so much again to the Dalvey team!”
