“Excellent service and excellent product. Very impressed with Customer Service Agent (Eliska) who quickly corrected an error made on an engraving request. Very pleased”
“The Dalvey team was exceptional in both their assistance and quick responsiveness to my inquiries. I would not only highly recommend them but plan to be a repeat customer as the next occasion presents itself!
The compass I ordered for my son was delivered extremely fast and the product exceeded expectations. I wanted him to have an heirloom to pass down and I’m sure future generations will find it as elegant and Well crafted as we do! It’s perfect!”
“Customer service is excellent. They helped correct my error and got things worked out quickly. The compass is beautiful and I'm so glad I found this company.”
“I have been giving Dalvey Compasses as graduation gifts for years now and still get excited each year when another arrives in its beautiful box. Monogrammed and engraved with a quote for each recipient, they make gorgeous unique gifts. The quality is exceptional, as is shipping and customer service. I am a big fan!”
“What a beautiful compass! I wanted a real working compass for my husband to use but also some thing nice for our anniversary. This product delivered! It’s amazing. Engraving is perfect. I hope he will use it for years to come. And the customer service has been outstanding! Will shop again!”
“My order arrived to IRL in less than 24hrs!
Lovely presentation of the pocket watch with engraving,albert chain & cufflinks.Look forward to giving them to my boyfriend for his 40th birthday. Thank you”
“Da mein gewünschter Artikel leider ausverkauft war, kontaktierte ich den Kundenservice. Flora war mir wirklich eine große Hilfe, sehr freundlich und bemüht.
Das Sortiment ist einfach der Wahnsinn.
Auch mit der nun geltenden Einfuhr in die EU gab es keinerlei Probleme, ich musste mich um nichts kümmern und auch keinen Zoll oder Einfuhrumsatzsteuer nachzahlen, denn die Preise haben alles inkludiert. Die Lieferung war innerhalb von 2 Tagen bei mir.
Ich kann Dalvey wärmstens weiterempfehlen.”
“Ordered the Grand Voyager Compas, it looks amazing, perfect finish, more like a jewel than a simple compass. The engraving looks exactly like on the website. Arrived within 48 hours from placing the order. Can not say about functionality yet, as it is a gift. Truly impressive!”
“Within just a few moments I was able to find a perfect retirement gift for a colleague. The Dalvey team responded promptly to my request for customized engraving, and the end-product was beautiful. Thanks to Dalvey, we were able to complete this entire process quickly and had the final product in hand in less than 7 days. Truly a unique product and customer service experience. My only decision is whether to tell friends about Dalvey or keep it as my special source for unique gifts!”
“This entire transaction was seamless and five star. Customer service was exceptional, production and shipping was fast and products are beautiful and timeless. Highly recommend!”
“Ordered a bunch of the Compasses (blue mother of pearl and white mother of pearl) and had them engraved for Christmas gifts for the family. We added the pocket watch chain to match. They were more beautiful than I imagined. Only thing I could say against them is they fingerprint easily (which is what happens when they are polished and beautiful!)
Not only was customer service exceptional, but shipping was easy and quick.
Would recommend highly and order more from them.”
