“I bought this compass with engraving as a retirement gift for my father It arrived very promptly and is of excellent quality. Very pleased with it highly recommend. Great customer service aswell.”
“We ordered a pocket watch for my son’s birthday on a Friday evening after finding Dalvey on the web.
I contacted customer support to request an urgent dispatch if possible.
Dispatched same day,4 business days later and we have the product.
To say I am pleased is an understatement.
The pocket watch is a thing of beauty. I may have to get one for myself after this.
Support throughout was awesome.Cannot recommend these guys enough.
Sincerely hope others get the same support.
Thanks Dalvey team!”
“I am most impressed with the quality of the compass recently purchased. The order process was seamless, easily navigated, and delivery could not have been better.”
“Azienda molto seria e disponibile. Pronta a risolvere qualunque problema si presenti dall'ordine alla consegna. Ho acquistato una bussola, personalizzata con un incisione sul retro. È bellissima e perfettamente funzionante. Un pensiero molto particolare da regalare a chi si vuole bene.
Grazie e complimenti”
“I ordered a Compass for my sons graduation because he was receiving his masters degree, I ordered it and it came very quickly. I live in Washington state USA and it took no time at all from Scotland. I can’t even believe how beautiful this compass is,it is absolutely stunning. and the engraving was perfect and the people that work there are wonderful!! Highly recommend them, and all their products absolutely incredible workmanship.”
“It was a delight working with Dalvey, the quality of the product was exceptional, the customer service efficient and thoughtful, delivery time was outstanding, will certainly purchase from them again”
“Recently I purchased the Grand Voyager Compass as an anniversary gift; where do I start with the amazing customer service and beautiful quality from Dalvey? I had a minor issue with the packaging and Adriana, Alexander, and Flora in customer care handled everything beautifully. I would not hesitate to order from Dalvey again!”
“I ordered a stunning high quality compass with a beautiful engraving of choice. I was genuinely a little shocked at how gorgeous it was when it arrived and how smooth it felt. It’s for my dad’s 50th birthday. Definitely recommend. Also fast service and safe packaging.”
“Unmatched customer service from Jarryd @ Dalvey. I placed my first online order for a compass, and found the service helpful, accomodating and with a wonderful attention to detail. 10/10 A+ experience.”
“Have purchased several pieces of Dalvey in recent years. Quality is always excellent and deliveries in a day or two.
The addition of personalised inscriptions is a great feature. Ideal for special birthdays and similar occasions. Great company to deal with.”
“Ive ordered 2 products from Dalvey. A flask and then later a matching Hunter Pocket Watch. Both items exceeded my expectations in looks, craftsmanship and speed of delivery. The last delivery was damaged to to an inept delivery driver. Although item itself was not damaged the beautiful display box was. They sent a replacement immediatly. They kept in constant contact with updates. I highly recomend this company and those who work there. Refreshing change. And No i was not paid for this review.”
“I ordered the pocket compass as a surprise gift for my fiance. Customer service were so helpful with my queries and when it arrived it looked even better than I imagined. I'm so impressed with the quality of it. My fiance loved it!!”
“We purchased a Grand Voyager Compass Blue Mop, engraved and in the presentation box gift wrapped. The product looked great online for a keepsake. Upon arrival, it was packaged up so immaculately that it was a shame to open it. The compass certainly didn't disappoint either it was a stunning piece of work. The service received from Dalvey matches their product, we were kept informed of the order progress all the way through and delivery was made very quickly.”
“Why am I satisfied? Let's start with great products. But, no matter how good the wares are it's the company behind the product. And most importantly, in my experience, it is the employees that bring excellence.
My order was delayed due to circumstances beyond the control of the company. The customer service team informed me of the circumstances and kept me informed. After a reasonable delay, I was offered the choice of either canceling the order or having express shipping of the item. I chose the latter. My brother was thrilled when he received the Grand Voyager. Problem solved. It is a pleasure working with people who are concerned about getting the job done. I have told friends about the quality service that I received. Keep up the great work.
Sincerely,
Greg”
