Daewoo Electricals Reviews

Name: Daewoo Electricals
Address: Brightgate House, 1 Brightgate Way, Stretford, Manchester, Manchester
Rating: 4.27

4.3 Rating 561 Reviews

81 %

of reviewers recommend Daewoo Electricals

4.3

Based on 561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a fridge freezer Exceptional. Went on to purchase electric kettle toaster, and my recent purchase of a surger iron. You can say I am a fan ! Highly recommended all ...so far so good”

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Posted 5 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 5 months ago

“We purchased an ash hoover for our log burner and sadly it broke within a week. Customer services refused to issue a refund and did not ask us to return it. We were told to bin it and lost our money. DO NOT USE THIS COMPANY.”

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Posted 5 months ago

Hi, We cannot find any contact from you or anything quoting your order number, please let us know your ticket number so we can investigate this further ? Kind Regards Customer Services

Posted 5 months ago

“This is an excellent product and the service was excellent.”

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Posted 5 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 5 months ago

“Nice product easy to use pleased with it overall. Says what it does”

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Posted 5 months ago

Dear Margaret,Thank you so much for your fantastic 5-star rating of Daewoo Electricals! We really appreciate your kind words and are thrilled to hear that you are pleased with our product. Many Thanks

Posted 5 months ago

“Awesome gadget and great service. What can I say, just a great retail experience.”

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Posted 5 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 5 months ago

“Unit delivered very quickly, double boxed .Being a present for someone I didn't see it being used for a while but the new owner is over the moon with it. I recently used it myself and found it to be simple to use and very efficient.”

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Posted 5 months ago

Thank you Robert for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 5 months ago

“Ordered 2 halogen fires, but on delivery one was totally smashed to bits, got in touch with daewoo who asked for it to be returned. Waited for them to contact me regarding postage, but unfortunately had to keep responding back has had no printer to print returns label. One was eventually sent out to me in the post of which i have returned the parcel back at the shop they stated to send it back, of which is dpd, but got no receipt to comfirm return from shop, said i would get email but nothing yet. Been a very drawn out purchase, wanted these for xmas day never happened.still waiting for refund for the broken damaged fire.”

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Posted 5 months ago

“Buying the product was fine, delivery was fine, however the product itself wasn't great. The co2 canister exploded obviously rendering the machine unusable therefore I returned it for a refund. This was to be fair dealt with promptly.”

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Posted 5 months ago

“Ordered a vacuum cleaner on Jan 12th on the 16th I have to phone to see where my order is as it says 2 working days to dispatch.so the 16th is the third working day.then I'm talked to with an attitude like it's my fault that they haven't dispatched my order.not interested in listening just blunt do you want the order or not.no apologies for late dispatch.i would not recommend buying direct from this company.the customer service is the worst I've ever encountered.im surprised you have any customers at all with customer service staff are not bothered about the reputation of your company.”

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Posted 5 months ago

“I had lost one of the silicon feet for my Air Fryer griddle and had contacted the company to let me know where to get a replacement. The company sent me a replacement set of silicon feet at no charge. I was very pleased with the service.”

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Posted 5 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 5 months ago

“It's very cheap electronic tv with High price don't buy for feedback call me on this number 8169221063 From Mumbai.”

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Posted 5 months ago

I am sorry but we do not hold the warranty for Daewoo Televisions, this is held by another company.. For further assistance such as reporting a fault or if you require any spare parts / manuals please call 0844 854 6715 or click here to be redirected to their website. Alternatively you can email them directly at webenquiries@dad-online.co.uk Kind regards Customer Services

Posted 5 months ago

“I already have one of these heaters, and intend getting a second for the bedroom, not only do they push out the heat needed to keep the room warm, but the amount of power used as seen on my smart meter is almost zero, the smart meter remains in the green throughout use, we now only use our main heating from 06 45 until 08 30, and from 16 30 until 20 30, and our gas and electric bills combined are under £100 a month. So all in all I am more than happy with this heater.”

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Posted 5 months ago

“We had a faulty part on our Holgen cooker that was 20 months old. I contacted the help desk and was asked to email them proof of purchase and a photo of the unit. This was done, and they responded within the hour saying they were looking into our case. They replied within 24 hours, advising me that a new unit was being sent. Excellent fast service. No hassle, no cost. Fast dispatch of the replacement part. What more could you ask. Highly recommended.”

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Posted 5 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 5 months ago

“I had a Daewoo product which stopped working a week before Xmas. Fortunately it was still under Warranty. I contacted Daewoo Customer Services, who despite it being close to the Xmas/New Year holidays, responded within 48 hours and my replacement was shipped to me on the 5th January. Excellent…if only all manufacturers were this accommodating. Thank you Daewoo Customer ServicesFive Stars.”

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Posted 5 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 5 months ago

“Great air Fryer at a good price”

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Posted 5 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 5 months ago

“I’ve just received a Daewoo electric carving knife as my Murphy Richards one that I’ve had for years had gone blunt. I read reviews & decided on Daewoo. How wrong I was. The on off button needs to be more forward towards you as I can’t reach it with my thumb, I need to use my finger which is weird. I’m used to using my thumb. I couldn’t slice my beef thin & it was like shredding it. Some even got caught in between the blades. To me this knife is awful & I can’t return it as I’ve used it. I’m really not happy.”

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Posted 6 months ago

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with (SDA) and your receipt - Many Thanks

Posted 5 months ago

“Bought a Daewoo SDA2100 in 2021 (Date code 10/2020) and despite genuinely only having used a few times, it has failed shedding shards of white plastic like substance from the motor itself. Contacted Daewoo Electricals (Oct 2023 ticket 102237) and they were not helpful as I had not registered for the 3 year warranty and had taken the cover off to show where the shards were coming from. (Simple 4 screws, no warranty seal, and I am an Electrical Engineer). Daewoo Electricals simply not interested - might have thought they would be keen to understand why the motor is apparently disintegrating let alone providing some customer support. I would argue the item is not of merchandisable quality and would not recommend.”

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Posted 6 months ago

Hello, We are sorry you are not happy with the response you received from customer services. As you took the item apart as shown on images you provided to us on 21st October - there was nothing further we could do to assist in that matter. As we explained in the message on 25th October - If the item was registered for the extended warrantee, we would have been able to provide a replacement item as the issue you mentioned would require a replacement item - There was and still is unfortunately nothing we could advise or provide to resolve the issue the you had with the item as a new item was required to resolve the issue you had. As you took the item apart the warrantee would/ is instantly void as we explained. Unfortunately, even if you had registered for the extended warrantee, as you had dismantled the item the warrantee is void so there would be nothing, we would have been able to do. Please accept our apologies on this.

Posted 6 months ago

“BOUGHT A PRODUCT BUT CAN'T REGISTER FOR THE EXTENDED WARRANTY, BIT OF A FRAUD REALLY.”

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Posted 6 months ago

Dear Customer To validate your warranty can you please attach your receipt, if you are unable to do this via an attachment to this email then please post your receipt and a covering letter including the model number & your full name and address Daewoo Registration Customer Services ESG-Sambro Dumers Lane Bury BL9 9UE Please note your original receipt will be posted back to you along with confirmation of the warranty. Kind Regards Customer Services

Posted 6 months ago

“Easy to use website, toaster was delivered on time and works well.”

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Posted 6 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 6 months ago

“Well packaged, fast delivery, great value”

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Posted 6 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 6 months ago

Daewoo Electricals is rated 4.3 based on 561 reviews