Daewoo Electricals Reviews

4.3 Rating 562 Reviews
81 %
of reviewers recommend Daewoo Electricals
4.3
Based on 562 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Easy to use website, toaster was delivered on time and works well.
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
Well packaged, fast delivery, great value
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
Ordered a kettle and toaster pack arrived safely, veth stylish unfortunately the toaster didn't brown very well so I had to return it (and the kettle as they were a pack) for a refund. Refund was quick. Can't fault the company though.
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your review and comments.
Posted 6 months ago
We had an issue with our kettle. 1 email to customer service resolved this.
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
I ordered a spare part, it was a really easy process, with helpful staff - and it arrived within 3 days, great service!
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
The microwave quality is exceptional but the delivery time on getting it was extremely slow
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
I bought this as spare becos it is very light in weight but the suction power is not very good and therefore, not ideal for carpet area; I like the LED lighting but the battery can only run 35 mins, so can only vacuum the home partially. I like it is easy to clean/empty the dirt.
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Posted 6 months ago
Thank you for contacting us, we will pass this through to our Head of Marketing to explore. Thanks again for bringing this to our attention
Posted 6 months ago
Great value large capacity air fryer. I'm really pleased with my purchase. TOM. T.
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
Very good item, delivery was good
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
Purchased a microwave, quality, price and delivery excellent.
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
Great good cooks anything.
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
Excellent item, value for money, service all round good transaction would buy again.
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
Total rubbish. Unable to screw both items as fixtures don't fit
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Posted 6 months ago
Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with (SDA) and your receipt - Many Thanks
Posted 6 months ago
Very happy with microwave purchased for our elderly Mum and delivery was very quick. Thank you
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Posted 6 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.
Posted 6 months ago
The carrier - Yodel - claimed over several days that our parcels had not been received from Daewoo Electricals but it turned out that they had been shipped the day after the order was placed and had vanished.Once staff at Daewoo Electricals understood the problem, action was swift. Three replacement appliances were packed and sent via DPD's completely reliable service. A 250 miles delivery, 23 hours after reporting our issue, we were using all three appliances in our kitchen. Supplying a second time and using a premium carrier service must have left Daewoo with a total loss in this case but they took it on the chin, acting immediately. No company could have given better service or acted more honorably. Accordingly, we recommend the Company without hesitation or reservation.
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Posted 6 months ago
Thank you so much for the 5 star rating for Daewoo Electricals! Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments!
Posted 6 months ago
The customer service was exemplary. My concerns were received on a Monday and on Saturday a re-placement air fryer was delivered. I must say I was really surprised. Admittedly, I had provided all the evidence of my purchase and as it was registered, it was under guarantee. I dont think that any other firm has given me such good service. My emails were answered promptly and politely. Thank you Daewoo.
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Posted 7 months ago
Thank you for your great review, Penny! We are pleased to know that you had a positive experience with our customer service. Your kind words about our prompt email response and the swift delivery of a replacement air fryer truly make our day. We always strive to ensure that our customers always receive the best support and service possible, and it is great to know that we have achieved that. We are grateful that you chose to shop with us and we hope to be of service again soon.
Posted 7 months ago
Takes hours to get hot
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Posted 7 months ago
Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number and your receipt - Many Thanks
Posted 7 months ago
Very nice oven. Not easy to use without a recipe book as this is my first air fryer. Bad idea not to include one.
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Posted 7 months ago
Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.
Posted 7 months ago
I did not receive a manual for my airfryer,I had a very prompt response,but it's a bit small to read so they are posting me one .I am very impressed with the service Daewoo's provided .well done
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Posted 7 months ago
Thank you so much for your 5 star rating, we really appreciate your feedback. We are glad to hear that you were impressed with the service Daewoo provided, especially with your quick response regarding the manual for your airfryer. Thank you again for your kind words.
Posted 7 months ago
Great microwave good price I bought 2 for presents
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Posted 7 months ago
Thank you so much for your 5 star rating of Daewoo Electricals! We are delighted to hear that you found our microwaves to be a great buy and great gifts. We really appreciate that you have been a loyal customer. Thank you for your support & we look forward to serving you in the future!
Posted 7 months ago
Daewoo Electricals is rated 4.3 based on 562 reviews