Daewoo Electricals Reviews

Name: Daewoo Electricals
Address: Brightgate House, 1 Brightgate Way, Stretford, Manchester, Manchester
Rating: 4.26

4.3 Rating 575 Reviews

81 %

of reviewers recommend Daewoo Electricals

4.3

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Daewoo Electricals 5 star review on 27th September 2023

Daewoo Electricals 5 star review on 14th June 2022

Anonymous

Anonymous // 01/01/2019

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“Great product quality”

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Posted 2 years ago

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

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Posted 2 years ago

“Very good quick service would definitely recommend Daewoo Electricals.”

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Posted 2 years ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Posted 2 years ago

“Great product, good price, diid delivery”

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Posted 2 years ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments

Posted 2 years ago

“Lovely little radio, sounds good, colour looks nice in my kitchen, just what I needed 😊”

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Posted 2 years ago

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Posted 2 years ago

“Complaint was dealt with quicky, awaiting replacement product”

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Posted 2 years ago

We are very sorry to hear this, the customer service team replied to your email yesterday and has hopefully resolved your query! Many Thanks Customer Services

Posted 2 years ago

“Prompt and exceptional.”

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Posted 2 years ago

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Posted 2 years ago

“Great prices, speedy delivery happy with purchase would definitely recommend.”

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Posted 2 years ago

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Posted 2 years ago

“I had no issue with ordering my kettle toaster set the website was easy to read and easy to order. I did get an email to say my items were out for delivery but it the delivery company did not receive the items when Daewoo say they should of. Therefore I had to constantly check and was out on the day it arrived however they were able to leave outside for my return. Communication between the seller and the delivery company needs to be looked at”

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Posted 2 years ago

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Posted 2 years ago

“Product great, exactly what it says on the tin, really pleased…..just such a shame Daewoo use Hermes for their deliveries. Advised by Hermes (sorry Evri.. new name still rubbish service) that parcel was out for delivery twice but rearranged due to “a delay” before finally arrived 7 days after the first attempt and 9 days after advice from Daewoo that parcel was with the courier. Had no txt advice that delivery was coming that day but very luckily someone was unexpectedly at home. If you need something in a hurry I would suggest trying to source elsewhere first. Daewoo … note to selves… change your courier.”

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Posted 2 years ago

Thank you for your feedback we will ensure that this is forwarded to the relevant department. Kind Regards Customer Services

Posted 2 years ago

“The toaster we purchased was delivered with a dent to the side.”

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Posted 2 years ago

Hello, we are sorry to hear this arrived damaged. Our Customer Service team have sent you an email to assist you further. Many Thanks

Posted 2 years ago

“Pretty good, my only complaint would be that the 2 quartz heaters I bought were only packaged on a thin plastic bag with no padding or protection on them. As a result, due to obvious slightly rough handling of the package, one of the boxes was crushed in, and due to the nature of the fragile thin glass electric element bars inside the heater, this could quite easily have resulted in the glass being shattered on one or more of the bars. Really, because of the fragile nature of the heaters, particularly the glass elements, they should have rightfully been packaged together in a protective outer box, perhaps even with some bubble wrap or foam around them, so as to protect their fragile cores. Otherwise, apart from the manufacturer being a bit slow and sluggish in dispatching the heaters to the courier (Hermes, now known as Evri), but aside from the that, and the damaged box (Which couldh`ve quite easily resulted in them arriving damaged), all in all, the service was good, and we would be happy to buy from Daewoo again.”

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Posted 2 years ago

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Posted 2 years ago

“A first class delivery service. Would have liked more advice on cooking particularly as regards of cooking a number of items all at one time as indicated on the box. Different items need different times and different temperatures.”

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Posted 2 years ago

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Posted 2 years ago

“I used my new slow cooker for the 1st time and can confirm it works great, it does gets a little hot on the outer shell, but I'm happy with it. Fast, problem free delivery too. Recommended”

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Posted 2 years ago

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Posted 2 years ago

“Ordered a kettle and toaster Very pleased with both items”

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Posted 2 years ago

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Posted 2 years ago

“Daewoo could not be bothered to help with a query about one of their product SDA1334GE so will be going elsewhere. Disgraceful customer service”

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Posted 2 years ago

Hi, Our system shows that we responded to your email on 29 Mar @ 13:47, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with SDA Many Thanks

Posted 2 years ago

“Headache using the web site. After I press the PAY button nothing happens so I need to login again and reenter my address and credit card. Finally I used Google instead of Safari and got the words :- ORDER COMPLETE! Your order has been placed, thank you for shopping with us. Phew! That's solved it!”

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Posted 2 years ago

“Ordered a glass kettle on line which I was very pleased with. The delivery was prompt and it came with a 3 year guarantee.”

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Posted 2 years ago

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Posted 2 years ago

“Product arrived on time and in good condition.”

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Posted 2 years ago

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Posted 2 years ago

“Great price for the 3 items we ordered as a bundle. Excellent delivery too.”

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Posted 2 years ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments

Posted 2 years ago

Daewoo Electricals is rated 4.3 based on 575 reviews