Daewoo Electricals Reviews

Name: Daewoo Electricals
Address: Brightgate House, 1 Brightgate Way, Stretford, Manchester, Manchester
Rating: 4.27

4.3 Rating 561 Reviews

81 %

of reviewers recommend Daewoo Electricals

4.3

Based on 561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CDs wouldn't play, 1 microphone doesn't work. Emailed but still had no response!! Poor product poor customer service. Never again!”

Helpful Report

Posted 3 months ago

Hi, We responded back to your email on 07 Mar 11:41, Please check your junk / spam folder and reply back with your order number. Kind Regards Customer Services

Posted 3 months ago

“Best price for the item I required. Some reviews mentioned internal lighting is dim they are quite correct but it doesn’t detract from the product or effect it’s performance. Very pleased with my simple to use compact microwave 👍👍”

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Posted 3 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 3 months ago

“good machine”

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Posted 3 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 3 months ago

“Ordered a food steamer which never arrived/left the warehouse. Had to make contact again and 2nd order placed. Terrible customer service and won't be ordering again.”

Helpful Report

Posted 3 months ago

Dear David,Thank you so much for taking the time to share your feedback regarding your recent experience with Daewoo Electricals. We truly appreciate your valuable input and apologise for the inconvenience you encountered. We sincerely apologise for the unfortunate situation where your food steamer never arrived , leading to the need for a second order. We understand how frustrating this must have been for you, and we are deeply sorry for any inconvenience caused. Your feedback regarding our customer service is also duly noted, and we apologize for falling short of your expectations. Kind Regards Customer Services

Posted 3 months ago

“Bad experience, dawoo used currier which never delivered my parcel. Had to wait 2 weeks then eventually got refund.”

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Posted 3 months ago

We are sorry for the experience you have received. Please let us know if there is anything we can do to assist.

Posted 1 month ago

“Prompt delivery. Product is exactly what I needed for a small flat. It's quieter than my previous one. Great value for money”

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Posted 3 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 3 months ago

“Slow cooker arrived quickly as local shops that said they had in stocks could not supply nice large capacity works well”

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Posted 3 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 3 months ago

“Tive um Ar Condicionado, Quente e Frio 9000 bps... Dia e noite ligado durante 5 anos e muito bom. Marca mto Boaa!!!”

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Posted 3 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 3 months ago

“The air fryer just stopped working after 1 year, for no reason and won’t turn on (not a fuse or plug issue). Be careful if you do decide to buy this item, the warranty on the website may say 3 years warranty, but you have to register with the actual brand to be able to claim after 1 year, which is hidden in the user manual. I wish we had just spent the little extra and gone for a better brand. It is also a nightmare to clean and heavily stains the area around it. Would advise to avoid!”

Helpful Report

Posted 3 months ago

Dear Customer, As this is out of the 12 months retailer warranty can you please provide your ticket reference or postal registration number for the extended warranty so we can retrieve your details. Unfortunately, if you have not registered for the extended 2 year warranty as advised in the manual then we are unable to assist you further. Kind Regards Customer Services

Posted 3 months ago

“I bought a Darwoo ash cleaner. It came with no instructions. Used once and the ash fell back out of the pipe. 30 quid down drain. No contact or helpline on here. Terrible service and terrible product”

Helpful Report

Posted 3 months ago

Hi, please contact our customer service team via email and they will be happy to help ! help@daewooelectricals.com -Please also include the model number usually starts with FLR Many Thanks

Posted 3 months ago

“Great product and price for a 5 in 1 air fryer microwave. Let down by the couriers delivering with the turntable smashed !! The lovely girls on customer service were really helpful but the resolution of this problem to me seems absolutely ridiculous! They want to take back the whole microwave and scrap it! All I want is a new turntable and I don't want to waste a complete appliance as it is not ecologically or economically correct!!! Surely they could just send me a replacement turntable!!!”

Helpful Report

Posted 3 months ago

Dear Customer - We are sorry to hear of the service you have received, we have responded to your query via email which we have advised that we have sent a replacement glass turntable. Once again please accept our sincere apoligies Kind Regards Customer Services

Posted 3 months ago

“I wanted to contact Daewoo, couldn't access live chat and the form to fill in didn't have anything that was to do with my problem. Why don't you have a telephone number. I have my product under warranty and even in that area I couldn't find anything to help me make contact easily. Very poor communication for such a large company. Will think twice about buying another product from you.”

Helpful Report

Posted 3 months ago

Hi, please contact our customer service team via email and they will be happy to help! help@daewooelectricals.com - Many Thanks

Posted 3 months ago

“Purchased a Daewoo Halogen 2 in 1 Airfryer from my local Co-op last Febuary 2023. As of yesterday 5th of March 2024 its given up completely! .. I filled out the online extra warranty for peace of mind. So I'm hoping Daewoo UK will be in touch. I expected the Airfryer to last alot longer than 13 months??”

Helpful Report

Posted 3 months ago

Hi, please contact our customer service team via email and they will be happy to help! help@daewooelectricals.com -Please also include the model number usually starts with (SDA) and your receipt - Many Thanks

Posted 3 months ago

“Fast delivery of product. Great suction power and easy to clean filtration system with washable filter, also light bar so you dont miss any dust particles. Lightweight and easy to store with good cable length. Three accesories to use for all those nooks and crannies, and excellent price.”

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Posted 4 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your (5/4) * review and comments.

Posted 3 months ago

“Gave it away”

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Posted 4 months ago

Hi, please contact our customer service team via email and they will be happy to help! help@daewooelectricals.com -Please also include the model number usually starts with FLR and your receipt - Many Thanks

Posted 3 months ago

“excellent products and and fast customer service. I highly recommend!”

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Posted 4 months ago

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Posted 4 months ago

“Speedy delivery, well packed. A great little heater with a thermostat and swivel mechanism plus cool fan function. BUT: as the swivel broke down on the previous one I had after just a few months' use (same model), I just hope this one doesn't go the same way! (It can still be used but only blows straight ahead, which is not so effective when trying to heat a room).”

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Posted 4 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 5* review and comments.

Posted 4 months ago

“Bought a Daewood 500w glass jug and blender over a month ago. The blender arrived within few days as delivery and order was prompt however the appliance was faulty and wouldn’t function al all. Contacted customer service by email who responded immediately and were very helpful. The company immediately gave me a full refund which was great customer service. I have bought other appliances in the past which was good and fully functional.”

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Posted 4 months ago

“The Ice Master has turned out to be a very good beer dispenser. The cooling is excellent and the CO2 delivery good. It was easy to set up and easy to use. The only minor problem was a small leak from the cooling water. I would buy a second one of possible at that price.”

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Posted 4 months ago

Thank you for taking the time to provide us with your valuable feedback! We appreciate your 4* review and comments.

Posted 4 months ago

“Always a reliable product And Great fires for the winter months Would definitely recommend Daewoo Products for value and Reliability 👍😊”

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Posted 4 months ago

Thank you for taking the time to provide us with your valuable feedback!

Posted 4 months ago

Thank you for taking the time to provide us with your valuable feedback!

Posted 4 months ago

Daewoo Electricals is rated 4.3 based on 561 reviews