Cp Lighting & Interiors have a Customer Happiness Grade of C-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Great customer service. Lovely product at competitive price
”
- Karen Evans
“
Great price, beautiful light, reliable service. We are delighted
”
- Stuart Mills
“
Excellent service. Great communication, lovely lighting at a great price 😊
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- Carole Challen
“
Excellent service, spwedy delivery and great product
”
- Jacquelinne Broadhurst
“
I recently purchased 2 lights from this company which I am very pleased with. I contacted them to see when I could expect delivery- the customer service was excellent. I would definitely recommend this company.
”
- Julie Delamain
“
Beautiful table lamp quick and efficient delivery. Highly recommended
”
- Jacki Bryant
“
Nice lights but searching the website from a mobile doesn’t lead to reliable results. While most companies now offer free returns, this company doesn’t. Calling customer service is not reliable (don’t pick up at all or just not helpful). Returning one item felt really complicated for something that should be made as easy as possible. I doubt we will order from this company again.
”
- Marion Weatherall
“
Your policy for taking money out of a customer’s refund to pay for YOUR returns to YOUR supplier is day light robbery, I would never deal with your company again.
”
- Anne Grundy
“
My mistake! CP Lighting returns was easy, however I had to pay for my own courier to return (which they made clear from the start) and I could not return the light bulbs.
”
- Hulya Murat
“
Your policy for taking money out of a customer’s refund to pay for YOUR returns to YOUR supplier is day light robbery, I would never deal with your company again.
”
- Anne Grundy
“
Received wrong item. My husband had unpacked and arranged it as a surprise unaware it was incorrect. Cp Lighting didn't offer a refund or voucher off next purchase
”
- Angela Gardner
“
I ordered 6 items..I was told there was only 3 in stock which was Absolutely fine. I received the items but I'm still waiting for my refund for the other 3?
”
- Antonia Kennedy
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Excellent service, spwedy delivery and great product
”
- Jacquelinne Broadhurst
“
I recently purchased 2 lights from this company which I am very pleased with. I contacted them to see when I could expect delivery- the customer service was excellent. I would definitely recommend this company.
”
- Julie Delamain
“
Good friendly service
”
- Margaret Cameron
