Cp Lighting & Interiors have a Customer Happiness Grade of C-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
Competitive price, swift delivery and product as described.
”
- Mr Nicholas Brown
“
Great customer service. Lovely product at competitive price
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- Karen Evans
“
Great price, beautiful light, reliable service. We are delighted
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- Stuart Mills
“
Well made elegant light. Delivery was swift and item arrived well wrapped and secure.
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- Sarah Fairclough
“
Lovely lamp - exactly what I wanted. Amazing quality and gets lots of compliments from guests. Delivery was great too! Delivery man called me to check I was home and was very friendly. Only place I will order lights from now! Thank you ☺️
”
- Leanne Webb
“
Competitive price, swift delivery and product as described.
”
- Mr Nicholas Brown
“
Nice lights but searching the website from a mobile doesn’t lead to reliable results. While most companies now offer free returns, this company doesn’t. Calling customer service is not reliable (don’t pick up at all or just not helpful). Returning one item felt really complicated for something that should be made as easy as possible. I doubt we will order from this company again.
”
- Marion Weatherall
“
Your policy for taking money out of a customer’s refund to pay for YOUR returns to YOUR supplier is day light robbery, I would never deal with your company again.
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- Anne Grundy
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My mistake! CP Lighting returns was easy, however I had to pay for my own courier to return (which they made clear from the start) and I could not return the light bulbs.
”
- Hulya Murat
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Your policy for taking money out of a customer’s refund to pay for YOUR returns to YOUR supplier is day light robbery, I would never deal with your company again.
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- Anne Grundy
“
Received wrong item. My husband had unpacked and arranged it as a surprise unaware it was incorrect. Cp Lighting didn't offer a refund or voucher off next purchase
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- Angela Gardner
“
I ordered 6 items..I was told there was only 3 in stock which was Absolutely fine. I received the items but I'm still waiting for my refund for the other 3?
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- Antonia Kennedy
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Excellent service
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- Sylvia Harrington
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First time order, so easy, excellent service and delivery
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- Jan Woodland
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excellent service and prompt delivery
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- Karen Mcnally
