Cp Lighting & Interiors Reviews

Name: Cp Lighting & Interiors
Address: 5 & 6 Maingate, Kingsway North, Team Valley, Gateshead, United Kingdom
Rating: 4.75

4.8 Rating 356 Reviews

94 %

of reviewers recommend Cp Lighting & Interiors

About Cp Lighting & Interiors:

As an established family ran lighting & interiors company for over 40 years, we bring you an extensive selection of exclusive lighting sourced from around the world. Call into our gorgeous showroom to view our collection of stunning lighting, mirrors, furniture, designer paints & wallpapers.

Each customer and review mean so much to us and we endeavor to offer the best service, we can so please let us know how we're doing!

Our sales team are up to date with the latest trends and can provide expert advice. We hope you enjoy shopping on our website or in our Team Valley, Gateshead showroom.

Visit Website

Phone:

01914401111

Email:

info@cplights.com

Location:

5 & 6 Maingate, Kingsway North, Team Valley,
Gateshead
United Kingdom
NE11 0BE

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Cp Lighting & Interiors 5 star review on 22nd November 2024

Cheryll Jimenez

Cp Lighting & Interiors 5 star review on 8th November 2024

Peter Crabtree

Cp Lighting & Interiors 5 star review on 1st November 2024

Peter Crabtree

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good quality”

Helpful Report

Posted 8 months ago

Dear Nichola, Thank you so much for your 5 star review, your feedback really helps small companies like us spread the word about us! We really appreciate your business. Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Nice lights but searching the website from a mobile doesn’t lead to reliable results. While most companies now offer free returns, this company doesn’t. Calling customer service is not reliable (don’t pick up at all or just not helpful). Returning one item felt really complicated for something that should be made as easy as possible. I doubt we will order from this company again.”

Helpful Report

Posted 8 months ago

Dear Marion, Thank you so much for taking the time to share your feedback on Cp Lighting & Interiors. At Cp Lighting & Interiors, our main goal is to ensure that each and every customer feels satisfied and happy with our services. We strive to provide outstanding products, at competitive prices backed by excellent customer service. We're suprised to hear that you struggled to get in touch with our Customer Services team, we have a dedicated and friendly team available monday to Friday 9am - 4pm available for telephone enquiries, we also have a Live Chat feature available on www.cplights.com and respond to all email enquiries within 48 hours. - A point to note is we were recently closed on Good Friday and Easter Sunday though. With regards to our returns all we ask is that you compelte our Returns Request form via our website please see a link here for reference - https://www.cplights.com/return-request-i154 Once approved you simply return the item(s) to us within 28 days following our Returns Policy which is available to view here - https://www.cplights.com/delivery-returns-i5 We also include a Step By Step returns guide in our orders too for ease! If there's anything else we can do to assist you or if you need any further help, please don't hesitate to reach out to us. We're here to help Thank you once again for your feedback and for choosing Cp Lighting & Interiors. We hope to see you shopping with us again in future Marion! Best regards, Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Can broken bad to contact service which they did replace the parts I had to get my fitter to put them back on..”

Helpful Report

Posted 8 months ago

Dear Syeda, Apologies there were some damages to your light upon delivery, We use DPD as our couriers so we'll be sure to pass this feedback onto them. You can of course add the replacement parts to your light without an electrician or contractor, we would be happy to guide you on how to do this if you require any additional help. Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Great service, quick delivery. Happy with service.”

Helpful Report

Posted 8 months ago

Dear Shaheda, Thank you so much for your fantastic 5-star rating of CP Lighting & Interiors! We sincerely appreciate your support and are thrilled to hear that you had a great experience with our service. Thank you once again for choosing CP Lighting & Interiors. We look forward to seeing you shop with Cp Lighting & interiors in the future and delivering the same level of satisfaction. If you have any further feedback or queries, please feel free to reach out to us at any time. Best regards, Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Easy to order, delivered in good time. Product in good condition”

Helpful Report

Posted 8 months ago

Dear Emma, Thank you so much for taking the time to leave us a wonderful 5-star rating for Cp Lighting & Interiors! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to know that ordering from our store was easy for you and that your delivery arrived in good time. Ensuring that our products are in excellent condition is one of our top priorities, so we are delighted that you found your purchased item in good condition. Once again, thank you for choosing CP Lighting & Interiors. We truly value your support and hope to see you shopping with us again in the future. Best regards, Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Product was well packaged and protected,delivered in a very respectful time. The quality is very good for the money and is working well. It was exactly as shown and described on the website. Very pleased.”

Cp Lighting & Interiors 5 star review on 21st March 2024

Helpful Report

Posted 8 months ago

Dear Kevin, Thank you so much for this 5-star review. We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Phoned to get help with ordering. Spoke to a lovely lady who was extremely helpful. Placed my order and it arrived quickly. Very impressed with the service and very happy with my purchase. Highly recommend.”

Helpful Report

Posted 8 months ago

Dear Jennifer, Thank you so much for your 5-star review! We will be sure to share this with the team to let them know to keep up the amazing work! Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Very unhelpful in many ways. Website not clear. Would never buy from her again or suggest them to others.”

Cp Lighting & Interiors 1 star review on 14th March 2024

Helpful Report

Posted 8 months ago

Dear Heather, Thank you for posting a review and we’re so sorry to hear that your experience was not up to standards. I've spoken with our customer services and dispatch team regarding your complaint. Unfortunately the advised me that the item you returned back to us did not follow our returns policy in any way. You sadly returned your item back to us with no outer packaging, You covered the white product box in brown parcel tape and attached your return labels directly to the product box. This means the product is now in an unsellable condition and we cannot accept it back sadly. Our returns policy outlines step by step how to return a product to us and clearly states 'If the above conditions are not met then we are unfortunately unable to accept your return.' Our returns policy can be found on your order confirmation email as well as on our website here - https://www.cplights.com/delivery-returns-i5 We're sorry your experience didn't meet your expectations, However your return can not be accepted due to the condition it was returned to us in. Our customer services team have been as helpful as they can for you and offered you some options on what can be done. Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Great customer service, amazing products. They delivery what they show. I recommend to all.”

Helpful Report

Posted 8 months ago

Dear Robina, We really appreciate your feedback and we'll be sure to let the team know to keep up the good work! Could we ask how we could get a 5th star on your next review? Please feel free to reach out to us at info@cplights.com with any questions, concerns or suggestions you have. Remember you earn loyalty points with each purchase, redeemable on your next order! Cp Lighting & Interiors Marketing Team

Posted 8 months ago

“Lights arrived promptly good service”

Helpful Report

Posted 9 months ago

Dear David, Thank you so much for taking the time to leave us a review, we really appreciate your business! Cp Lighting & Interiors Marketing Team

Posted 9 months ago

“Quick efficient service - good communucation helpful delivery”

Helpful Report

Posted 9 months ago

Dear Graham, Thank you for your 5 star review and feedback, we'll be sure to let the team know to keep up the good work. Remember you earn points on every purchase, redeemable on your next order! Cp Lighting & Interiors Marketing Team

Posted 9 months ago

“Stunning lights look even better up”

Helpful Report

Posted 9 months ago

Dear Julie, Thank you so much for this 5-star review. We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team

Posted 9 months ago

“Fab product and fast delivery”

Helpful Report

Posted 9 months ago

Dear Angela, Thank you so much for your wonderful 5-star rating of Cp Lighting & Interiors! We greatly appreciate your kind feedback and are thrilled to hear that you had a positive experience with us. Cp Lighting & Interiors Marketing Team.

Posted 9 months ago

“Excellent packing.Nothing damaged seeing that the light fixture was very delicate.Easy to put together.Looks stunning. Really,really pleased with my purchase. Thank you. Highly recommend”

Cp Lighting & Interiors 5 star review on 29th February 2024

Helpful Report

Posted 9 months ago

Dear Jayne, Thank you so much for your outstanding 5-star rating of Cp Lighting & Interiors! We are thrilled to hear that your experience with us was nothing short of exceptional. Cp Lighting & Interiors Marketing Team.

Posted 9 months ago

“Excellent service. Although I'm more that 250 miles away from CP Lighting & Interiors, the Staff arranged delivery and continually kept me informed and updated.”

Helpful Report

Posted 9 months ago

Dear Brenda, Thank you so much for your fantastic 5-star rating of CP Lighting & Interiors! We truly appreciate your kind words and feedback. Cp Lighting & Interiors Marketing Team.

Posted 9 months ago

“Recently purchased some items from cp lighting. The whole experience from start to finish was first class. Will definitely recommend using this company & will purchase again from here”

Helpful Report

Posted 9 months ago

Dear Paul, Thank you so much for your fantastic 5-star rating of Cp Lighting & Interiors! We greatly appreciate your support and recommendation. We are thrilled to hear that you had a first-class experience from start to finish with us. Cp Lighting & Interiors Marketing Team.

Posted 9 months ago

“I purchased ginger jars and was extremely pleased with my order I had a slight issue on delivery that was resolved immediately by the company overall a very pleasant shopping experience Cheryl”

Cp Lighting & Interiors 5 star review on 21st February 2024

Helpful Report

Posted 9 months ago

Dear Cheryl, Thank you so much for your fantastic 5-star rating of Cp Lighting & Interiors! We truly appreciate your support and are thrilled to hear that you had a pleasant shopping experience with us. Cp Lighting & Interiors Marketing Team.

Posted 9 months ago

“Really happy with my chandelier. Perfect centre piece to my bedroom.”

Cp Lighting & Interiors 5 star review on 20th February 2024

Helpful Report

Posted 9 months ago

Dear Chiara, Thank you so much for awarding Cp Lighting & Interiors with a fantastic 5-star rating! We truly appreciate your kind words and support. Cp Lighting & Interiors Marketing Team.

Posted 9 months ago

“We ordered 3 Laura Ashley lamp shades, they arrived swiftly and safely but we had to return 2 as they were too small, we ordered 2 of the larger ones and they were perfect.”

Helpful Report

Posted 9 months ago

Dear Andrew, Thank you so much for taking the time to leave us a 5-star rating for Cp Lighting & Interiors. We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Cp Lighting & Interior Marketing Team.

Posted 9 months ago

Cp Lighting & Interiors is rated 4.8 based on 356 reviews