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Cp Lighting & Interiors Reviews

4.8 Rating 356 Reviews
94 %
of reviewers recommend Cp Lighting & Interiors
Read Cp Lighting & Interiors Reviews

About Cp Lighting & Interiors:

As an established family ran lighting & interiors company for over 40 years, we bring you an extensive selection of exclusive lighting sourced from around the world. Call into our gorgeous showroom to view our collection of stunning lighting, mirrors, furniture, designer paints & wallpapers.

Each customer and review mean so much to us and we endeavor to offer the best service, we can so please let us know how we're doing!

Our sales team are up to date with the latest trends and can provide expert advice. We hope you enjoy shopping on our website or in our Team Valley, Gateshead showroom.

Visit Website

Phone:

01914401111

Email:

info@cplights.com

Location:

5 & 6 Maingate, Kingsway North, Team Valley,
Gateshead
United Kingdom
NE11 0BE

Write Your review

Very pleased with my purchase. Safely delivered and excellent packaging.
Helpful Report
Posted 4 months ago
Dear Susan, Thank you for taking the time to leave a 5 star review and your feedback, we really appreciate your business! Cp Lighting & Interiors Marketing Team
Posted 4 months ago
The delivery was not what we where first advised, on getting near to our delivery date we where informed a further wait of eight weeks was what we could expect. A least when our furniture was delivered it was every bit as good as we had hooped for.
Helpful Report
Posted 4 months ago
Dear Michael, Thank you for posting a review and we’re so sorry to hear that your delivery experience was not up to standards. Unfortunately our suppliers have been experiencing some delays that are out of our control, and we try to keep our customers up to date as much as possible. We are thrilled that you are happy with your Laura Ashley Garrat Sideboard and it was worth the wait! Please let us know if you have any questions regarding your order by emailing info@cplights.com Cp Lighting & Interiors Marketing Team
Posted 4 months ago
Really happy with very beautiful wall lights, many thanks
Helpful Report
Posted 5 months ago
Dear Janet, Thank you so much for this 5-star review. We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team
Posted 5 months ago
I ordered an ornament on line for a present. It wasn’t delivered. I called and they said it had been, then they said it hadn’t been dispatched. They then sent it out. The product is nice but not good that it wasn’t sent out without me following it up
Helpful Report
Posted 5 months ago
Dear Jackie, Thank you so much for taking the time to provide your feedback about your experience with Cp Lighting & Interiors. We truly appreciate customers like you who share their thoughts with us. Cp Lighting & Interiors Marketing Team
Posted 5 months ago
Excellent service especially when I had issue with item. All sorted and item looks fabulous in living room. Thank you to CP Lighting!
Helpful Report
Posted 6 months ago
Dear Ruphsana, Thank you so much for your kind words and your fantastic 5-star rating of Cp Lighting & Interiors! We truly appreciate your loyalty and continued support. We are thrilled to hear that you had an excellent experience with our service, especially when you encountered an issue with your item. We're glad we were able to promptly resolve it, and to know that the item now looks fabulous in your living room brings us great joy! Cp Lighting & Interiors Marketing Team
Posted 6 months ago
Very pleased with this company delivery was quick and my beautiful glamorous light was packed very well. I would highly recommend this company!!
Helpful Report
Posted 6 months ago
Dear Nikki, Thank you so much for your 5 star review, we really appreciate your business! We'll be sure to let the team know to keep up the good work. Remember you earn loyalty points on each purchase, redeemable on your next order! Cp Lighting & Interiors Marketing Team
Posted 6 months ago
Great light great quality very happy
Helpful Report
Posted 6 months ago
Dear Gary, Thank you for taking the time to leave a review, we really appreciate your feedback! Remember you earn loyalty points on each purchase, redeemable on your next order! Cp Lighting & Interiors Marketing Team
Posted 6 months ago
Very happy with my pair of rabbits the communication was 100% as was out of stock when ordered would buy from them again worth the wait thankyou cp lighting&interiors
Cp Lighting & Interiors 5 star review on 31st May 2024
Helpful Report
Posted 6 months ago
Dear Cheryl, Thank you so much for your outstanding 5-star rating of Cp Lighting & Interiors! We are thrilled to hear that you are very happy with your pair of rabbits. We apologize for the inconvenience caused by the item being out of stock at the time of your order, but we are glad that our communication regarding this matter was top-notch. Your satisfaction is our top priority, and we truly appreciate your patience in waiting for the product to become available again. It means a lot to us that you would choose to shop with us in the future. Once again, thank you for your kind words and for choosing Cp Lighting & Interiors. Cp Lighting & Interiors Marketing Team
Posted 6 months ago
Very pleased with the furniture we ordered. However, being solid timber it was extremely heavy and we didn't know until I checked with the driver that it is only a one-man delivery - this is perhaps something that the company should have made clearer. Fortunately my husband was here to help, and the 5* review is really for the delivery driver who went above and beyond to help get it up the stairs
Helpful Report
Posted 6 months ago
Dear Judith, Thank you so much for your outstanding 5-star rating of Cp Lighting & Interiors! We truly appreciate your feedback and are thrilled to hear that you are very pleased with the furniture you ordered. We do state on the product page under "Delivery & Returns" that delivery is curbside only for insurance purposes it's also available to view on the footer of our website. if you have any questions in future feel free to contact our friendly Customer Services team on 0191 440 1111 and selection option 2. Thank you once again for choosing Cp Lighting & Interiors. Cp Lighting & Interiors Marketing Team
Posted 6 months ago
Jesus Christ Bless You The item I bought which is the large tall gold vase. I find this vase amazing. It is a beautiful decorative piece for any room in the your home. The only thing I was disappointed about was you didn’t sell it to me at price match even though you promised in your advert. But overall service was good. Delivery was very fast. I encourage everyone to buy it and don’t forget the price match advert make sure you have saved some money on the item. Thank you
Helpful Report
Posted 6 months ago
Dear Joyce, Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you found Cp Lighting & Interiors to be a great experience. We are delighted to know that you are enjoying the large tall gold vase you purchased from us. It sounds like a stunning addition to any room in your home. Cp Lighting & Interiors Marketing Team
Posted 6 months ago
Love my lamps, quick delivery and exceptional customer service. I'll be back I'm sure in the very near future, love your shop.
Cp Lighting & Interiors 5 star review on 15th May 2024
Helpful Report
Posted 6 months ago
Dear Ann, Thank you so much for your kind words and your 5 star review! The floor lamp looks lovely in this photo! The fabric looks so lovely with your wallpaper. We hope o see you shipping with us again soon. Cp Lighting & Interiors Marketing Team
Posted 6 months ago
I ordered a large piece of furniture from Cp Lighting and Interiors. I was a little concerned as I'd never heard of them and it was quite a lot of money. I ordered the item online and I received confirmation by phone call. Communication was great. I was kept up to date about delivery. The item arrived in perfect condition. Great stuff.
Helpful Report
Posted 6 months ago
Dear Sarah, Thank you so much for your 5-star review! We will be sure to share this with the team to let them know to keep up the amazing work! We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team
Posted 6 months ago
No problems at all with the service. Queries are answered quickly. Very happy with the service.
Helpful Report
Posted 7 months ago
Dear Amanda, Thank you so much for your outstanding 5-star rating of Cp Lighting & Interiors! We truly appreciate your support and are thrilled to hear that you had no problems with our service. It's fantastic to know that we were able to address your queries promptly and provide you with a satisfactory experience. Cp Lighting & Interiors Marketing Team
Posted 7 months ago
Fabulous product and great service.
Helpful Report
Posted 7 months ago
Dear Joan, Thank you so much for this 5-star review. We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team
Posted 7 months ago
Easy to use site and order was received very quickly
Helpful Report
Posted 7 months ago
Dear Stephen, Thank you so much for giving Cp Lighting & Interiors a 5-star rating! We truly appreciate your feedback and support. We're thrilled to hear that you found our site easy to use and that your order was received very quickly. It's our top priority to ensure a seamless shopping experience for our valued customers. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Cp Lighting & Interiors. We look forward to seeing you shop with us again in the future. Best regards, Cp Lighting & Interiors Marketing Team
Posted 7 months ago
The staff are very helpful. My only downfall was the how long it took to be delivered.! I had a problem with the staff sorted it out very promptly and was very pleased with the service that I had. Thank you. Kind regards, Anne.
Helpful Report
Posted 8 months ago
Dear Ann, Thank you so much for leaving a 5-star rating and review for Cp Lighting & Interiors! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our staff. We have looked at your order and we actually delivered this early!, your Estimated Delivery Date was 28th March and we dispatched your order on 20th March with DPD on a next day delivery service so you should have received this on Thursday 21st March? (7 days' early). This isn't the level of service we expect from our couriers so we will put an enquiry in to find out why this wasn't delivered on a next working day service. Kind regards, Cp Lighting & Interiors Marketing Team
Posted 8 months ago
Excellent company. Very competitve prices. Rang me to advise that product would be delayed due to availablility from manufacturer. Clear timescales given to me. Product delivered on time. Excellent product and packaging.
Helpful Report
Posted 8 months ago
Dear Susan, Thank you so much for taking the time to leave us a review, we really appreciate your business to a small family run company. Your review helps spread the word about us! We'll be sure to let the team know to keep up the good work, customer service is our top priority and we're thrilled to hear about your positive experience! Thank you again for your feedback, we hope you shop with us again soon. Remember you earn loyalty points on each purchase, redeemable on your next order! Cp Lighting & Interiors Marketing Team
Posted 8 months ago
Helpful on the phone - checked something for me before I ordered a 2nd of a previous item. Came speedily. Well packed. Very pleased with the firm. We had a problem with the instructionsover construction, but that is the manufacturer. Sorted because we already had a Dar standard lamp! If we had needed help I am sure Cp lighting would have helped. Would use them again.
Helpful Report
Posted 8 months ago
Dear Sandra, Thank you so much for your 4-star rating of Cp Lighting & Interiors! We appreciate your kind words and are thrilled to hear that you had a positive experience with our company. We are glad that our team was able to assist you over the phone and check the details before you decided to order a second item. Ensuring customer satisfaction is always our top priority, and we are delighted to hear that your order arrived speedily and well packed, is there anything else we could do to turn this 4 star review into a 5 star review? We understand that sometimes manufacturer instructions can be a bit tricky, but we're happy to hear that you were able to figure it out, If you ever need any assistance in the future, please don't hesitate to reach out to us - we're here to help! Once again, thank you for choosing Cp Lighting & Interiors. We look forward to seeing you shopping with us again in the future. Best regards, Cp Lighting & Interiors
Posted 8 months ago
I love this shop it’s very different and difficult to visit and just window shop, if you’re looking for interior inspiration that adds a touch of difference then pay them a visit. In person or on line I have shopped both ways and had great service.
Helpful Report
Posted 8 months ago
Dear Janet, Thank you for your incredible 5-star rating of Cp Lighting & Interiors! We truly appreciate your kind words and your continued support as a loyal customer. We are thrilled to hear that you love our shop and find it to be a unique and inspiring destination for interior inspiration. Whether it's in person or online, we're delighted to provide you with great service every time. Thank you again for your wonderful feedback, it means the world to us! We also have a sister company Decorum Interiors, an online e-boutique for home accessories, furniture & more! and you can view their products here - www.decorum-living.com Cp Lighting & Interiors Marketing Team
Posted 8 months ago
Item arrived on time, very happy with my purchase which was a contemporary light fitting.
Helpful Report
Posted 8 months ago
Dear Diane, Thank you so much for taking the time to leave us a review, we really appreciate your feedback! It's wonderful to hear that you are satisfied with your experience with us. Could we ask what we could do to improve your 4* review to a 5* one? Please don't hesitate to reach out if you have any further questions or need assistance with anything else. We are always here to help! Cp Lighting & Interiors Marketing Team
Posted 8 months ago
Cp Lighting & Interiors is rated 4.8 based on 356 reviews