Colour Graphics Reviews

Name: Colour Graphics
Address: 18 Maybrook Industrial Estate, Maybrook Road, Walsall, Walsall
Rating: 4.36

4.4 Rating 85 Reviews

82 %

of reviewers recommend Colour Graphics

About Colour Graphics:

At Colour Graphics, providing quality prints to our clients is our main focus. Founded in 1980 as a home-based curtain making operation, we have grown from our roots to become one of the UK’s top digital printers.

Visit Website

Phone:

01543377918

Email:

sales@colourgraphics.com

Location:

18 Maybrook Industrial Estate, Maybrook Road, Walsall
Walsall
WS8 7Dg

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Colour Graphics 5 star review on 3rd April 2024

Petula C

Colour Graphics 5 star review on 17th March 2023

Martyn B

Colour Graphics 5 star review on 10th May 2022

Adam K

Colour Graphics 5 star review on 23rd February 2022

Avril S

Anonymous

Anonymous // 01/01/2019

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“Excellent and convenient service, I had an issue with uploading my files, but a quick phone call sorted all that out. Fast efficient service, will use again. Thank you.”

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“Good service. Quickly corrected an issue and sent out a replacement.”

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“Easy to order, sorted my mistake out without any problem, order arrived well packed and on time. Nice company to deal with.”

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“Customary excellent service and quality.”

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“Just as ordered and very timely. We will use Colour Graphics again.”

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“Thanks for overnight delivery of the 'Village Hall Teas' eco banners. Our hall team are delighted with the banners immediately using them at Sunday teas! In addition to your advice the website made ordering easy. Based on our experience would recommend CG anyday! :)”

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“After using them for years, and seeing their delivery times and courier service getting worse every order, can’t help but write this review. Owners don’t seem to care much about the feedback left here but hopefully this will be a warning to others. If you’re getting your order delivered you’ll most certainly not get it on time. And for my last three orders, all diabond prints came damaged courtesy of the lovely people at DX. My last order was so badly damaged it was unusable so asked them for reprints and they offered to send it directly with a person with a van they use. My original order was originally late. Then this happened. Spoke to them on a Monday, said it would be with me by Thursday. After chasing them for another week finally got my stuff the following week Friday, total delay of 2 weeks. No apology, made it sound like they were doing me a favour. Ridiculous. Won’t be using them again and hopefully people will pay heed to the negative comments and steer clear.”

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“Their Window Cling // Gel Film are a poor product. It is very hard to remove the protective plastic without damaging the loose / flaky paintwork on the sticker itself (on their round cut clings. Customer services agreed that removing the backing of the cling was tricky.”

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“The items were produced not as expected. I tried to contact the customer service, but they just ignored me.”

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“The product and prices are very competitive but their customer service is sadly lacking. HAve had a run of late delivery and have had to chase.”

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“Whilst the graphics were printed successfully and to poster size only half our order was posted initially, it meant we had to chase them for the second half.”

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“Great company, with fantastic customer service, always a pleasure to work with.”

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“Excellent product, great service, quick delivery”

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“Very good product, reasonable price, on time delivery”

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“Excellent service, speedy completion of job, the website was easy to use and upload work. The quality of the prints was excellent and flawless. Would recommend to anyone”

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“I absolutely love the quality of the print and how securily it was packaged and delivered to my door's!!”

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“Great service and price as ever”

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“I recently made a purchase from colourgraphics.com on May 23rd. However, my overall experience with them has been quite disappointing. On May 25th, I took the initiative to reach out via email to inquire about the status of my order. Unfortunately, it wasn't until May 26th that I finally received an update stating that my order would be delivered by May 31st. Despite the promised delivery date, the print has still not arrived, leading me to contact their sales team three times in pursuit of answers. Regrettably, I must express my dissatisfaction with the level of service I have received from colourgraphics.com. The sales team has displayed rudeness and a complete lack of professionalism throughout my interactions with them. What troubles me further is their inability to differentiate potential high-value clients, as I have placed orders both for personal use and through large company accounts. It appears that they treat all customers poorly, regardless of their potential value. Furthermore, I found the functionality of their website to be subpar, as it does not work properly. The absence of a dedicated customer service department is also a significant drawback. Considering these factors, I have decided that I will not be utilizing colourgraphics.com for any future orders. In conclusion, my experience with colourgraphics.com has been deeply unsatisfactory. The delays in delivery, lack of professionalism, malfunctioning website, and absence of dedicated customer service have all contributed to my decision to seek alternative options for my printing needs. I'm still chasing for my product - Please send it or refund us ASAP.”

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“quick service, very flexible, reasonable pricing and delivery on time!”

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“Great graphics and always very helpful and swift in meeting our tight deadlines.”

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Colour Graphics is rated 4.4 based on 85 reviews