Clarkes Golf Reviews

Name: Clarkes Golf
Address: Clarkes' Golf, Mill Lane, Saint Helens, Rainford
Rating: 4.88

4.9 Rating 7,852 Reviews

97 %

of reviewers recommend Clarkes Golf

4.9

Based on 7,852 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Clarkes Golf 5 star review on 8th February 2025

Alexander Mongan-Barker

Clarkes Golf 5 star review on 20th April 2024

Kevin Belcher

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value cart bag, Disappointed with delay very options which only gave ‘leave with a neighbour’ if I was out. I did not want it leaving with a neighbour under any circumstances so will not be buying from you again.”

Helpful Report

Posted 1 month ago

Hi Derek, Thank you for your review, I have tried to call you to discuss. I am very sorry for the inconvenience caused by the delivery company, Please do not let this deter you from ordering with Clarkes again as we use a number of couriers that we can swap to for you. Any future orders, if you give me a call I will select any preferred courier you would like to use. Kind regards Clarkes golf

Posted 1 month ago

“Great club but delivery was late.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for taking the time to review Clarkes' Golf your views are very important to us as we are always striving to give the best customer service possible. We have looked into your order and we can see you ordered this on Saturday 21st December at 8.20pm. The parcel was picked and packed on Monday 23rd and sent out on a next day delivery with DPD. Unfortunately it seems that your parcel was delayed and your shipment arrived on 27th due to Christmas holidays. We apologise for this delay and the inconvenience caused, and we hope this will not put you off shopping with us in the future. Kind Regards Clarkes' Golf

Posted 1 month ago

“They are the best golf shop in the country normally but had a bad experience today so now putting brand new p7 mc 4-pw on eBay I work away and don’t have a printer for the return label so will sell them on instead. I will still use Clarkes golf like I said they are the best out there thanks”

Helpful Report

Posted 3 months ago

“After sales service a little disappointing.”

Helpful Report

Posted 4 months ago

“Got nothing to say still got nothing to say”

Helpful Report

Posted 4 months ago

“Product ok as was Powerkaddy but disappointed when getting to checkout to find delivery made it more expensive that other sites, after advertising it cheaper! So will probably look elsewhere in the future.”

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Posted 5 months ago

“Still awaiting receipt of my order so can’t comment further”

Helpful Report

Posted 6 months ago

Good morning Thank you for taking the time to review Clarkes' Golf we read every review always striving to give the best customer service possible. We have looked into your order and it seems you have been sent your review prematurely. You have been custom fitted and your clubs are in build. I believe you have been updated with the status of the build. Kind Regards Clarkes' Golf

Posted 6 months ago

“A smart golf jacket but a poor fit. I'm a 40 chest and the medium, suitable for 40-42 was too tight. Delivery was pretty quick but I was charged £3.00 , when the website says that orders over £40 are free on standard delivery. So watch out for that. And, of course, I was deducted a further £4.00 on my refund.”

Helpful Report

Posted 6 months ago

Good morning Thank you for taking the time to review Clarkes' Golf, your experience is very important to us and we read every review. We have looked into this order and we can clarify that you were not charged postage on this order. With regards to the £4 charge. We deducted this off your refund. If you wanted an exchange this would be free of charge. If you order with us again we would be happy to refund the £4 charge. Kind Regards Clarkes' Golf

Posted 6 months ago

“As far as customer service is concerned, I had a very good experience on a price comparison for a pair of sneakers I ordered. The customer service agent was prompt in their reply to my inquiry, friendly and helpful. As far as the actual product (sneakers) I cannot yet say as they have not shipped yet. I’m not quite sure what the hold up is for shipping. I haven’t received a tracking number yet and my order states “ready to ship” in the Shop tracking app for over a week now. A bit frustrating.”

Helpful Report

Posted 6 months ago

Good morning Thank you for taking the time to review Clarkes' Golf. We read every review always striving to give the best service. I can see that we dealt with you via a price match. With regards to the delay we were unaware of it until you bought it to our attention. I can confirm the shoes are in fact in Belgium and should be with you in Philadelphia USA shortly I believe we have also spoken to you on live chat. Kind Regards Clarkes' Golf

Posted 6 months ago

“I recently purchased a Bushnell Phantom 2 slope range finder. This was delivered promptly by a Parkes Golf but regarding the range finder, I am finding it difficult to work, it is not user friendly and if anything it’s got too many functions, which are a maze to navigate. Not satisfied with this model, if like me you just want the distance to each hole on your approach shot by the type of range finder that you look through (i.e. telescope type)”

Helpful Report

Posted 6 months ago

“After my order did not arrive I had to phone the web site department to tell them in which they had to reorder my order.”

Helpful Report

Posted 6 months ago

Good morning Thank you for taking the time to review Clarkes' Golf your thoughts are important to us. We unfortunately do not know when a parcel has not been delivered. However as soon as you called us. The balls were sent. I can see you are now in receipt of your order I trust all is in order and we look forward to you shopping with us in the future Kind Regards Sue

Posted 6 months ago

“Shipping takes too long. Would prefer if item was shipped in a box instead of a plastic bag.”

Helpful Report

Posted 7 months ago

Good afternoon Thank you for taking the time to review Clarkes' Golf. We have looked into your order and can see that you ordered on the 16th July and you received the cap in USA on 24th July. We can confirm you did choose standard delivery and there was an option for a faster service. With regards to the cap being packed in a bag, we do agree that a box would have been the better solution. This has been communicated to the packing department so this should not happen again in the future. Thank you once again for your comments Kind Regards Clarkes' Golf

Posted 7 months ago

“If honest I find most of the staff not that helpful and friendly . Kevin always helps and recognises you as someone who has spent good money at the shop . Seem to be more interested in thieves at the door than customers and being open and friendly”

Helpful Report

Posted 8 months ago

“Efficient ordering and delivery. Unfortunately had to return item cost £12.75 (cheapest).”

Helpful Report

Posted 8 months ago

Good afternoon Thank you for reviewing Clarkes' Golf. We read every review always striving to give the best customer service possible. I can confirm we do offer a free returns service if you are exchanging a product. However if you wanted a refund we would deduct £4.00 off your refund. I hope this helps you in the future Regards Clarkes' Golf

Posted 8 months ago

“When can I receive the shoes I ordered a week ago?”

Helpful Report

Posted 8 months ago

Good morning Thank you for your review. I have looked into your order and I can see you placed this on the 12th June and we sent your parcel out on the 13th. However this was lost with DPD and the first time we knew this is when you sent the review in. We then contacted you and sent out a replacement pair and it was received the next day. We apologise for the the delay and inconvenience caused Kind Regards Clarkes' Golf

Posted 8 months ago

“Spent quite a bit of money on the PowaKaddy micro trolley, the product came in the box but did have a few scuffs and marks on which I wasn’t too happy about especially buying from Clarkes golf for the first time!”

Helpful Report

Posted 8 months ago

Good afternoon Leon, Thank you for taking the time to speak to me on Friday. We agreed that the condition of the trolley was not acceptable. As I pointed out this box was unopened and came directly from the Powakaddy. As discussed you did not want to have the hassle of returning the trolley so we agreed to send you a gift card by way of an apology I hope everything is okay and we look forward to you shopping with us in the future Kind Regards Clarkes' Golf

Posted 8 months ago

“Ordered pair of golf shoes size 10 Sent me size 7 Returned but no communication”

Helpful Report

Posted 8 months ago

Good afternoon Thank you for taking the time to review Clarkes' Golf. I have looked into your order and I can see you actually ordered a size 7. I can see from the order that you are now in receipt of the size 10 shoes. I trust all is in order and we look forward to you shopping with Clarkes' Golf in the future Kind Regards Clarkes' Golf

Posted 8 months ago

“Ordered Dailey sport shorts show on site, paid for them and then had a call out of stock but still showing available on site.”

Helpful Report

Posted 9 months ago

Good morning Thank you for your review. We read everyone of them and your experience is very important to us. We have looked at your order and we can see that a gift card was issued as promised and we can see that you have already made another purchase. I trust all is in order and look forward to you visiting us again shortly Kind Regards Clarkes' Golf

Posted 9 months ago

“I was promised a gift card but have,not received for an error when you se t 2 drivers when I ordered 1”

Helpful Report

Posted 10 months ago

Good morning Thank you for taking the time to review Clarkes' Golf you experience is very important to us and we read every review. We have looked into your order and We can see a gift card was sent to you and you have already made a purchase with it. I trust all is in order Kind Regards Clarkes' Golf

Posted 9 months ago

“Good shop but range very busy at half term, came away without using the range as grey were queuing”

Helpful Report

Posted 10 months ago

Clarkes Golf is rated 4.9 based on 7,852 reviews