The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,383 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,383 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service , Every order is delivered very quickly :)”

Helpful Report

“Lovely cigars quick delivery”

Helpful Report

“First time purchasing from the Cigar club, it will not be my last!”

Helpful Report

“Good cigars, price and delivery. All good, thanks a lot!”

Helpful Report

“Really excellent service”

Helpful Report

“Excellent service as usual. It's just a shame the prices keep rising astronomically!!!”

Helpful Report

“Great company cheap cigars and fast delivery service”

Helpful Report

“Amazing supply of cigars! And I couldn’t believe how fast the delivery was! Two orders in and I’ll definitely be back for more”

Helpful Report

“Excellent value for money, much cheaper than other sellers. Goods were received on time and the cigars were of great quality. Would order again.”

Helpful Report

“Excellent service and good pricing”

Helpful Report

“A good range of cigars, competitively priced and quick delivery.”

Helpful Report

“Packet was rather crushed when it arrived, though cigars were undamaged. Partner said they "didn't have a strong taste". Sorry, cannot recall how it was delivered.”

Helpful Report

“Excellent service,and a fantastic choice of cigars/accessories.Highly recommended.Thank you.”

Helpful Report

“Excellent service, quick delivery!”

Helpful Report

“LOVE YOUR SERVICE …. THE QUALITY OF THE CIGARS WAS TRULY APPRECIATED…. I WILL DEFINITELY BE BACK AND WILL SPREAD THE WORD …. WISHING YOU EVERY SUCCESS IN THE NEW YEAR !!”

Helpful Report

“Excellent smoke over Christmas and new year”

Helpful Report

“Contacted customer service due to damage to order and a month later I’ve been completely ignored. Awful service 1 star, find alternative”

Helpful Report

“Very fast delivery as always.”

Helpful Report

“All was smooth and first class service thank you so much . Will certainly be ordering again”

Helpful Report

“Good, quick service to fulfill an Xmas prezzie at the last minute.”

Helpful Report

The Cigar Club is rated 4.7 based on 2,383 reviews