The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,384 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, would and will use again.”

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“Great quickly delivered. Packaged well. Web site is very good. Great Christmas present.”

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“Excellent quality”

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“Excellent choice and service”

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“Really good service from the Cigar Club, cigars well protected for postage well done”

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“Great service fantastic selection of cigars”

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“excellent service.”

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“The price was very good But the delivery by Royal Mail was an unacceptable 10 days!!”

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“Amazing. Thank you so much Paul! I bought the cigars for my husband's Christmas present. He was very happy, as was I! Definitely will buy again in the future! Very happy customers!”

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“As Always Great Service And Great Cigars Many Thanks Pete.”

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“Prompt delivery”

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“The consistency, quality and condition of the cigars ordered are always outstanding. This is matched by the straightforward online ordering process and reliable delivery service.”

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“Super fast service at excellent prices. Will definitely buy again. Simon Stepsys”

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“Hi My order was delayed because of the payment method. I made a phone call on the Friday and my cigars arrived Saturday. Very pleased”

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“Excellent site. It was easy to order and pay and my order arrived within a couple of days.”

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“Delivery poor”

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“Minimum fuss on order. Cigars delivered in great condition. Will buy again. Thanks”

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“Service and delivery time was excellent, in fact the cigars were delivered faster than expected and in plain packaging as I requested. and with free postage. I can't comment on the quality of the cigars as they were a Christmas present but I would not hesitate to recommend this company.”