The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,382 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“Always reliable but unable to track transit on Royal Mail”

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“Excellent price and very quick delivery. Products arrived in perfect condition and packed securely so cannot fault this company and recommend them to anyone considering buying from them. Thank you for your top service!”

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“Good product delivered on time. Getting very expensive”

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“I ordered a pack of Davidoff Gold cigarillos, I received Davidoff Silver cigarillos. I have emailed twice to try resolve the issue and have not received a reply, very poor customer service.”

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“Great service I'm N.Ireland and and gotten my orders next day. Also I find the prices hard to beat.”

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“Prompt delivery and reasonable prices as far as the UK goes.”

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“Great selection fast efficient service,delivery”

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“Good explanation , price and service.”

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“Always a sure source for the cigar of one's own choice.”

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“Speedy and efficient service. Quality at an excellent price for the Cuban cigars I ordered”

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“Website easy to negotiate, with clear descriptions. Quick turnaround and prices are extremely competitive!”

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“very good service , the cigars were exelent”

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“Great cigars, good communication. Excellent competitve prices.”

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“Good price, quick delivery.”

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“Delivered Nicaguaran rather than Honduran cigars but quality and speed of response OK”

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“As always, excellent.”

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“a very proffecional and friendly service, super efficient. my cigars arrive the next day if order early enough.”

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“Very happy with the service. Good price, prompt delivery and had my favourite cigars in stock. Will use again.”