The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,384 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the last 2 years Paul has been nothing short of excellent, providing me with a first-class customer experience and cigars.”

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“Fast service”

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“Excellent speedy service”

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“Very quick delivery. Easy website.”

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“Competitive pricing, great range of cigars and very prompt delivery. Cigar Club always deliver. Thank you.”

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“This is one of the best places to buy cigars as they are a reasonable price and the delivery is really quick. The items are always of the best quality and I've never had a problem with stock levels.”

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“Great service and great prices”

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“Excellent company for buying your cigars.”

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“Great service, cigars arrived in perfect condition and noticeably cheaper than other sites”

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“Well priced with a good selection. Cigars arrived quickly and in excellent condition. Well packed and with travel humidification included. Recommended online retailer.”

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“They always have in stock what I require and the delivery is usually next day”

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“Fast service something for everyone would recommend to all out there”

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“Great selection and fast delivery. Thanks”

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“Excellent, efficient service with a good range of products which are competitively priced.”

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“All orders arrive very promptly, thank you”

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“The product was excellent and the delivery received within a week which is an improvement on recent transactions Product Monte Cristo no 5 excellent and delivery improved to within 5 days”

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“Great service and good prices, definitely recommend. Keep up the great work Paul.”

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“Usually excellent service”

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“Poor communication regarding stock availability to complete my order. Sent me a partial order on prompting. Has not followed up with the rest of order despite further prompts. Currently £50 out of pocket”

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“Some of the most reasonable prices on the internet; fast and efficient service; good range of products”

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The Cigar Club is rated 4.7 based on 2,384 reviews