The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,450 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, competitive prices and prompt service.”

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“Excellent service, as always. Many thanks.”

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“Cigars arrived on time and well packed so in good condition. Competitively priced. It's worth paying the few pounds extra for guaranteed next day delivery but not at weekend as it relies upon the postal service. So far a most satisfying service with a quality product.”

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“The cigar club is my favourite go to place for getting my cigars. They have a wide choice of cigars and delivery very quickly. Always a happy customer. Thanks cigar club.”

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“Ordering was simple and delivery quick. Cigars were in perfect condition.”

The Cigar Club 5 star review on 3rd October 2021

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“Great service.”

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“I find cigar club very efficient, my cigars arrive very quickly by the Royal Mail and in good condition.”

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“👍🏻”

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“I ordered two small packs of cigars, one pack came in two weeks time whilst I haven’t received my second pack. I have rung up several times and they have not sorted it. I still have not received my cigars.”

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“Excellent service!”

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“Fairly prompt delivery, well packed. I especially like the free postage.”

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“A fast well packaged delivery. Highly recommended.”

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“As always, excellent quality cigars and speedy delivery”

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“It takes long time to deliver Any way thanks”

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“Fabulous selection, good prices and excellent service”

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“stock levels seem sporadically low, impacting on choice - and cost side does not seem as attractive as I remember it once being.”