The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,473 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order delivered on time happy with the product”

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“What you see is what you get”

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“Good smokes.....delivered promptly.”

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“Very professional”

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“Great service whenever I have placed an order.”

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“good service but expensive”

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“Great quality & quick service”

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“Everything worked to perfection. Prices are a little high.”

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“Nicely packaged and prompt service, happy to recommend.”

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“My pre-Christmas order couldn’t have gone smoother. I ordered late (entirely my own fault!) but my festive supply arrived quickly and perfectly timed - albeit more by luck than judgement. The cigars themselves arrived in decent condition, although the packaging was perhaps a little sparse, leading to some light damage in transit. Nonetheless, I was very happy overall and will be back to replenish my stock very soon!”

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“Very nice!”

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“Hi, I needed to contact Paul a few times by email, he answered me promptly to let me know that the cigars where sent, they arrived yesterday well packed and in time for Christmas, thank you Paul.”

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“Fast turnaround of orders. Good quality of Havana’s on offer.”

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“I’ve only used the Cigar Club a few times. The prices are good and the convenience of home delivery great. Usually delivery is very quick but on one occasion I waited a long time (few weeks) and my e mail enquiries were not answered. Eventually I phoned and was informed that there was a problem with stock. I think I should have been told about this rather than be left wondering if the delivery had been lost. I shall, however, continue to use the Cigar Club.”

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“Prices higher than Morrison’s for Villiger Pressed but fast delivery”

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“I'm new to Cigar Club and this is my second purchase. I'm impressed by the range available and description of the cigar for a beginner like me. Happy smoking!”

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“Very good service, quick delivery.”

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“Small hiccup regarding payment at the start, however, Paul sorted this quickly and the cigars arrived the next day. No hesitation in using again.”

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“One word: Excellent.”

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“Bit off delay on postage due to Covid But very pleased with the product Thanks”

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The Cigar Club is rated 4.7 based on 2,473 reviews