The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,431 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice cigars delivered quickly”

Helpful Report

“Great and prompt service”

Helpful Report

“I cannot count the years that The Cigar Club has been my supplier. I am now 90 years of age and still enjoying my occasional cigar. Thank you Cigar Club for being a small part of my life.”

Helpful Report

“Wery good cigaretes end good price”

Helpful Report

“More than happy with the Cigar Club, the choice and speed of delivery is excellent.”

Helpful Report

“As usual, superb service, speedy and efficient.”

Helpful Report

“Excellent service and super fast delivery.”

Helpful Report

“Cigars delivered very quickly”

Helpful Report

“I made order of £200 several weeks ago. Cigars were dispatched but never arrived, was told courier had returned them to seller as damaged in transit. Still waiting for my order after more than 3 weeks and £200 out of pocket. Have used Cigar Club on several occasions without any problems but very unhappy this time.”

Helpful Report

“Good service”

Helpful Report

“Excellent service, delivered next day of ordering, Web site easy to use.”

Helpful Report

“First class service, lovely product”

Helpful Report

“Normally have been good with deliveries in the past but this time not good , items still not received and yet have taken money”

Helpful Report

“Excellent selection competitive prices and speedy delivery no complaints!”

Helpful Report

“Good range of cigars at competitive prices, plus fast delivery.”

Helpful Report

“Ordered on the twednesday and got delivery on Friday , had to change delivery address , spoke with Paul and it was not a problem Will be using The Cigar Club again”