The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,473 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast dispatch of the cigars I ordered for my partner as Christmas presents. He was very pleased with the quality. I would happily order again. Five star service!”

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“Excellent service will be using again not to pricey either”

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“Excellent service”

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“Hasn't been delivered”

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“Due to norwegian law, not possib.to order any tobacco, sigars etc.from abroad!”

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“Top notch service. Delivered within 48 hours and product as expected.”

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“Part my order went astray in the post but within 2 days of me notifying The Cigar Club a replacement arrived.”

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“Very speedy service, excellent prices!”

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“Very nice!”

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“Great service for a Christmas gift that was very gratefully received.”

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“Great customer service and my issue was resolved quickly after a phone-call. Thank you.”

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“Excellent choice, delivery and customer service.”

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“Great service thanks for the extra cigar with my order because you ran out off tube cigars with my order very kind meny thanks conrad manasseh”

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“POOR SERVICE, they do reply to emails and my order never arrived. Please do not use this service and there are other reviews in a similar situation to me.”

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“Cigar club are brilliant. Great stock and delivery is fast. When contacting them for info etc, you get fast, informed answers.”

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“Tried looking everywhere for these, but wan't willing to pay for the exobihant price for delivery..Just the best and will continue to order from The Cigar Club again..thank you”

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“Hi, I needed to contact Paul a few times by email, he answered me promptly to let me know that the cigars where sent, they arrived yesterday well packed and in time for Christmas, thank you Paul.”