The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,384 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I’ve used you , very good received within 2 working days.”

Helpful Report

“Delivery was prompt but no humidor sachet in the individual purchase.”

Helpful Report

“Stumbled upon the Cigar Club by accident and now purchase most of my cigars from them. Very competitively priced, great selection and purchases always arrive on time in good condition and well packaged. Looking forward to trying something new. Great Service thank you”

The Cigar Club 5 star review on 5th November 2022

Helpful Report

“Excellent helpful and knowledgeable service.”

Helpful Report

“Always a very good company to deal with, good product at the right price followed by a reasonably quick delivery.”

Helpful Report

“Very quick service and good value”

Helpful Report

“I’m very happy with the service at the cigar club , I’ve always had my cigars delivered quickly , M Galway”

Helpful Report

“Thank you for the service.”

Helpful Report

“Good substitute was sent for out of stock item. Very quick and efficient service.”

Helpful Report

“Quality, Quick and easy.”

Helpful Report

“I found the service quick and without fuss. The prices were in line with my budget. Would order again”

Helpful Report

“👍👍👍Very happy.”

Helpful Report

“Fast delivery and competitive cigar shop in the uk market, love the various choices of cuban flavour,i would highly recommend for afficionados”

Helpful Report

“Very good and fast service as always. Would highly recommend this company for all your cigar needs .”

Helpful Report

“Great service excellent cigars”

Helpful Report

“Normally The Cigar Club provides an excellent service, however on this last order they sent the wrong cigars, sending La Invicta Nicuagian Shorts instead of Honduran Panatellas. This was very disappointing as I have previously experienced an excellent service.”

Helpful Report

“Excellent service”

Helpful Report

“Competitive prices, very prompt delivery, what else is there to say?”

Helpful Report

“Great service and communication, Paul went out of his way to get my cigars delivered even whilst Royal Mail were on strike. Thank you”

Helpful Report

“Speedy and direct!”

Helpful Report

The Cigar Club is rated 4.7 based on 2,384 reviews