The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,384 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of cigars but could be better in smaller sizes.”

Helpful Report

“Excellent service”

Helpful Report

“I stumbled upon the Cigar Club by accident, and what a happy accident it has been. The website is easy to navigate, their catalogue of cigars and paraphernalia is extensive, the whole experience has been a complete pleasure.”

Helpful Report

“I’ve ordered for the cigar club twice as a treat for my husband and both orders he has had a problem. The first order he had three torn cigars but more worryingly was this last order he discovered not only two torn but also what appears to be something burrowing or eating his cigar. He discovered this just as he unwrapped it to smoke. He’s now concerned that he’s spoilt the rest of his collection in his humidor. I am not happy.”

Helpful Report

“Good delivery, good products.”

Helpful Report

“👍👍👍🙂🙂🙂”

Helpful Report

“Everything about my order was fine except the time it took to arrive I think the problem being that it was a bank holiday weekend”

Helpful Report

“Very happy with service quick delivery husband extremely happy with his cigars.”

Helpful Report

“Great service, great cigars at a competitive price”

Helpful Report

“Excellent service, fast delivery. Easy to locate requirements.”

Helpful Report

“Great variety to choose from even for a beginner like me ") better prices than shops and great delivery”