The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,557 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, Hope to try more in the future”

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“I love this club & these people. No messing about delivery was second to none. This is were I go to get my cigars. God bless”

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“The Cigar Club had exactly what I was looking for, cheaper than anyone else on line and my order arrived the next day, as promised. What more could anyone ask?”

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“Great prices! And quick delivery”

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“efficient and quick”

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“Great prices and really fast (free) delivery. I have used Cigar Club many times now and always very happy with the service provided.”

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“Very please with the service and delivery”

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“Great product and service, have been using The Cigar Club for years and would thoroughly recommend them.”

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“Very good price and quick,free delivery !”

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“Fast shipping and quality cigars. Bought the Montecristo shorts.”

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“Excellent service”

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“cigars came quickly, however loose wrapped and cigar packs not in a sealed packet. So any humidity levels required not maintained”

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“Just found this online and the service was first class. I’ll be back!”

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“Good service prompt delivery”

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“Never received my last order despite Royal Mail tracking saying it was delivered. Contacted The Cigar Club to follow up with Royal Mail but no response to date. That was a waste of £42.”

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“Fast and efficient delivery”

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“Very disappointed overall. I paid the extra money for next day delivery and received the cigars 4 x days later. I sent an email complaining and asking for a refund for the extra delivery cost and didn't even get a response. The cigars have not been properly humidified prior to delivery so I have had to put them in the humidor for several days to get them to a smokeable point.”