The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,384 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been able to get cigars from Zechbauer in Munich for several years but my last order was Taxed for far more than my order Hence I searched for UK supplier and thank goodness I found you Will be placing future orders from time to time - keep up the good work! Regards Alan Sperrin”

Helpful Report

“Great prices, excellent service”

Helpful Report

“Fantastic promp service at a great price!”

Helpful Report

“Excellent service as usual”

Helpful Report

“Great product and great service too. Promp delivery . Very pleased.”

Helpful Report

“Took a while to arrive”

Helpful Report

“Very good service. Fast secure delivery. Guantanamera cigars just right. Thank you cigar club. Hubby very happy on his 40th birthday”

Helpful Report

“Received the cigars really quick, I'm super pleased as they were gifts for Easter.”

Helpful Report

“Ordered some Dominican VG cigars which arrived 3 days after placing order. Quality very good and whole process of ordering and delivery also very good. Price wise cheaper than vast majority of cigar retailers”

Helpful Report

“Excellent no-nonsense quick service.”

Helpful Report

“All previous dealings so far have been very positive. Service for this particular was quick and the cigars came well-packed and in great condition. My latest order is for some special cigars for a 'big' birthday and I have high hopes and expectations. They haven't been delivered yet so I can't comment on the condition or delivery timescales but I don't anticipate any disappointments or issues.”

Helpful Report

“About 2 months ago I purchased a 4 pack of cigars from another supplier and they just didn't seem right. Two weeks ago I bought the same cigars from the Cigar Club, and the difference was incredible. The other supplier's cigars were old, stale and tasted like s*it. I'll never buy cigars from another supplier again! Cigar Club gets a 10/10!”

Helpful Report

“Excellent huge range of cigars. Normally I manage to avoid the ludicrous UK duty by stocking up whilst abroad but ran out and was pleased to find The Cigar Club's web site. I'll be buying from them again prior to being in Tenerife in Nov !”

Helpful Report

“Always prompt responce and excellent service.”

Helpful Report

“Wasn't at all pleased with these cigars.They were tasteless and kept going out when smoking them”

Helpful Report

“Good service and good price”

Helpful Report

“Excellent, very fast service”

Helpful Report

“As a new customer, I found The Cigar Club very competitive on price, excellent service and very fast delivery. 5 stars!”

Helpful Report

“Brilliant service and verily fast delivery. The cigars are delicious and at reasonable price. Highly recommend, will order again.”

Helpful Report

“Always easy to buy from. And their descriptions are very on point. I will use time and time again.”

Helpful Report

The Cigar Club is rated 4.7 based on 2,384 reviews