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The Cigar Club Reviews

4.7 Rating 2,381 Reviews
93 %
of reviewers recommend The Cigar Club
Company Reviews Product Reviews
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 Metrics Info
4.7
Based on 2,381 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Cigar Club Reviews

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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Sebastian G
Verified Buyer
“So easy to get the cigars I want. Especially since I can no longer travel.”
Helpful Report
Mark O
Verified Buyer
“Efficient and timely as ever.”
Helpful Report
John B
Verified Buyer
“An excellent company. They have good stock and deliver promptly.”
Helpful Report
Pip P
Verified Buyer
“great service and they keep you updated on delivery”
Helpful Report
Edward H
Verified Buyer
“Very responsive service and got great advice. Very prompt delivery and replies to everything”
Helpful Report
Wayne S
Verified Buyer
“I couldn’t believe how quickly I received my cigar from the time I ordered them, super quick”
Helpful Report
Michael B
Verified Buyer
“I have used the Cigar club for the last year and got use to very good service. Unfortunatly my last order was not up to their normal high standards. My cigars arrived in a plastic bag, some of the boxes were squashed and the cigars inside were damaged. I have sent 2 emails and left 1 voice message, with no reply ?. Not what I would have expected from this company.”
Helpful Report
Brian S
Verified Buyer
“Very prompt delivery and after sales service”
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Terence W
Verified Buyer
“Very impressed with service and friendly attention.”
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Stephen W
Verified Buyer
“Delivery delay of 2 weeks due to Company's inability to follow simple delivery instructions.”
Helpful Report
Nicola M
Verified Buyer
“Very happy with the communication and speed of the delivery, top product, will be buying again”
Helpful Report
Daren C
Verified Buyer
“Easy site navigation, good value and prompt delivery.”
Helpful Report
Alan M
Verified Buyer
“Well packaged an fast delivery ideal”
Helpful Report
David L
Verified Buyer
“Good price. Fast deliery. Thank you”
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Alan I
Verified Buyer
“Quick efficent delivery”
Helpful Report
Philip B
Verified Buyer
“Best price I could find anywhere in the Uk for some, still very pricey, but the cheapest still”
Helpful Report
EDMUND H
Verified Buyer
“***** *****”
Helpful Report
Christopher B
Verified Buyer
“30/092024 brabin333@gmail.com Villiger Brown fine quality many thanks Christopher Brabin”
Helpful Report
Ivan L
Verified Buyer
“Good products, just what I'd ordered and free postage which beats some other online cigar sellers!”
Helpful Report
Steve W
Verified Buyer
“Really fast delivery, a shame 1 of the cigars, was to dry to smoke, saying that giving them a second chance, hope that was just a blip!”
Helpful Report
The Cigar Club is rated 4.7 based on 2,381 reviews
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