The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,384 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent all round. Amazing selection and prompt delivery.”

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“Excellent service. Very pleased with order.”

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“Superb cigars, Superb price, Superb service. In this world quality and service matter. Amongst all the competition. You have a very happy customer. Keep up the good work. Respect due”

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“Excellent service. Deliveries come on time, and the cigars are in good condition. I’ve been using The Cigar Club for years now, and I have personally recommended it to friends. They are also very happy”

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“Excellent club”

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“Long delay in getting my order and no way to chase royal mail or replace the items. However, when the items did turn up they were superb.”

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“Usual good value and service I have come to expect from the team at The Cigar Club”

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“Excellent service, would recommend highly”

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“Delighted with my purchase which was a very well received birthday present, and appreciated your prompt service. Thank you.”

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“Quick and efficient”

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“Fast delivery. Well packaged. Simple to order. Great website giving cigar size, ring gauge, strength etc.. Good price. Very pleased and will be ordering again. 5*****”

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“Cigars delivered promptly. No hassles!”

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“First class service as always”

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“Great service. Also cheaper than other online cigar retailers. I've purchased two lots of cigars from the Cigar Club and will do again. Good service and selection. Recommended.”

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“Excellent service and quality thanks so much for getting the cigars to me in time for my sons birthday, who is always impressed with the quality you deliver.”

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“Good cigars poor service/ delivery”

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“Outstanding service”

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“Good quality products at reasonable prices.”

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“Poor service. Ordered cigars next day delivery and got them via standard post. Called to query the delivery was told I'd receive and email with delivery details they didn't arrive. I then emailed asking for a refund of my next day delivery costs and didnt get the courtesy of a reply. Would not use the cigar club again.”

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“Order came promptly with everything as promised”

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The Cigar Club is rated 4.7 based on 2,384 reviews