The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,473 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered couple of packs of boveda for my humidor. Was waiting for around 5-6 days but nothing arrived. I called up cigar club and confirmed some details and they sent out replacement which arrived in 2-3 days. Thanks cigar club. Will deffo order from you again in the future and will deffo recommend to others!”

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“Cigars arrived on time and were in secure tubes. So great!”

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“All great although the packaging wasn't good for something with such a high value. I expected something a little more robust so that the packs did not get squashed.”

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“Very good turnaround again”

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“Usually excellent service”

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“Quick and easy to use website . Products were delivered very swiftly.”

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“Good product and delivery but poor contact”

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“Easy to deal with, prompt service, good value. I’ll be back”

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“Good service and a good product”

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“Came well packaged, I especially like the free delivery.”

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“Reliable to please as usual”

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“Generally good but last two orders have taken 6-7 days to arrive which in my opinion should be slightly quicker”

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“Cigars delivered in timely fashion”

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“Good service and always delivery in 4-5 days.”

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“Prompt service which delivered a quality item, no issues and I damaged. Would use again.”

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“My mistake was sorted out by you. Thanks.”

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“This is the first time I have placed an order with The Cigar Club, but based on the very competitive prices, seamless ordering and fast delivery, it won’t be the last! Well done!”

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“Delivered promptly would certainly recommend.”

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“Always a good product and service.”

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“delievery was good as was the price. cant comment on the cigar themselves as they were a present for someone”

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The Cigar Club is rated 4.7 based on 2,473 reviews