The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,381 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent prices & fast delivery i will buy on a regular basis”

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“Great cigars and very speedy delivery”

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“Fast and efficient”

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“Excellent service...”

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“Return every month. Fast excellent service. But most importantly the cigars are good”

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“excellent cigars and even better service”

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“I say this every time. Excellent service. Thankyou.”

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“The Villiger No.7 Cigars are fabulous value for money and getting them from The Cigar Club is easy and straighforward - highly valued supplier and easy to recommend to everyone”

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“Delivery was prompt and the cigars were in good condition”

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“It would be helpful if orders were more easily verified. I recently reordered some cigars but received no confirmation, now I am wondering if the order was captured by your system or do I need to reorder. I cannot see a way to verify on your website.”

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“Haven't smoked the cigars yet as I'm waiting for an abroad holiday...little treat!!! Ordering was easy and the communication was great and delivery was super quick😁😁”

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“Nice cigars delivered quickly”

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“Great and prompt service”

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“I cannot count the years that The Cigar Club has been my supplier. I am now 90 years of age and still enjoying my occasional cigar. Thank you Cigar Club for being a small part of my life.”

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“Wery good cigaretes end good price”

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“More than happy with the Cigar Club, the choice and speed of delivery is excellent.”

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“As usual, superb service, speedy and efficient.”

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“Excellent service and super fast delivery.”

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“Cigars delivered very quickly”

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“I made order of £200 several weeks ago. Cigars were dispatched but never arrived, was told courier had returned them to seller as damaged in transit. Still waiting for my order after more than 3 weeks and £200 out of pocket. Have used Cigar Club on several occasions without any problems but very unhappy this time.”

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The Cigar Club is rated 4.7 based on 2,381 reviews