The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,431 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“Arrived within days, so very happy.”

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“I have been a customer for several years now. The service is always very good.”

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“Order failed to arrive due to postal service, but was resolved by Paul”

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“Good service. But cigars need to be in a poly bag to prevent humidity issues.”

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“Reliable quick service Always my go to for my favourite cigars”

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“Quick delivery and properly packaged”

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“Lovely cigar & great service. Totally recommended..”

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“A very happy husband”

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“Excellent prices, fast dispatch, high quality cigars. What else do you need?”

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“So easy to get the cigars I want. Especially since I can no longer travel.”

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“Efficient and timely as ever.”

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“An excellent company. They have good stock and deliver promptly.”

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“great service and they keep you updated on delivery”

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“Very responsive service and got great advice. Very prompt delivery and replies to everything”

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“I couldn’t believe how quickly I received my cigar from the time I ordered them, super quick”

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“I have used the Cigar club for the last year and got use to very good service. Unfortunatly my last order was not up to their normal high standards. My cigars arrived in a plastic bag, some of the boxes were squashed and the cigars inside were damaged. I have sent 2 emails and left 1 voice message, with no reply ?. Not what I would have expected from this company.”

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“Very prompt delivery and after sales service”

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“Very impressed with service and friendly attention.”

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“Delivery delay of 2 weeks due to Company's inability to follow simple delivery instructions.”

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“Very happy with the communication and speed of the delivery, top product, will be buying again”

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The Cigar Club is rated 4.7 based on 2,431 reviews