The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,450 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“You pay for next day then 4 days later it still hasn’t been sent ! Not the first time either. Then when you call up they are waiting for something etc etc Say they will call you back & don’t. Switched to someone else now.”

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“Great pricing and delivery”

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“Great Service. Very professional to deal with.”

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“Ordered cigars as a Christmas present on 24 November - still not arrived! Emailed on several occasions and called, with no reply. Disappointing- Wouldn’t recommend.”

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“Very good selection of cigars at good prices with quick delivery.”

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“I ordered cigars and did not receive them. I left a voicemail and didn’t receive a response. I then emailed and was told I would receive a shipping note later that day. I didn’t and haven’t received any cigars. I would not use again”

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“Excellent customer service! You can tell this is a great business run by great people - Thanks again!”

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“Excellent service Many thanks”

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“Goods arrived promptly ,and it was a gift so have not sampled but I’m very happy with my dealings with the cigar club”

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“excellent service”

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“Great Cigar and the packaging was very classy too - My boyfriend loved the gift for his birthday. Thank you!”

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“Over many years always very reliable and not the m,ost expensive”

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“Searching, ordering and delivery were easy and fast! Will use the cigar club again!!”

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“Very reasonable prices, great information on the site and really quick delivery. Great selection to choose from. I need say no more!”

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“Good price, prompt delivery and cigars all in good condition. Many happy purchases”

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“Excellent service good quility cigars Competitive pricing”

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“Good service as always from the cigar club”

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“never had an issue with any order i have placed. Always arrives in perfect condition and always the best value.”