The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,384 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and fine cigars!”

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“I opted for the Montecristo No4’s. Bought for a special moment during a wedding evening. Superb cigar choice and well received by all who had the luxury of enjoying one of the cigars. Arrived in a timely fashion with no issues. Thanks Cigar Club.”

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“Great website and excellent fulfillment”

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“Easy to use Free delivery was appreciated , I therefore don't expect in the next day. !”

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“Ordered on May 10th, paid £ 10 ror next day delivery, th4y arrived aweekk later.”

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“Received item as described . A little bit slow though. Used his company a few times and never any issues”

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“Excellent service”

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“Great service great cigars at the best prices I have been a customer for many years and I would not go anywhere else. Nigel Adamsonz”

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“The cigars arrived early and were packed securely. The quality of the cigars were v good and we all enjoyed them at a recent party. Thank you!”

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“They had the cigars I wanted and delivered them very promptly.”

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“Be ordering again, very pleased with my purchase.”

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“great service”

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“Great service, fantastic cigars!!”

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“Great service very prompt delivery, will be using again.”

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“Excellent service. Always delivered within 2 days of order being placed”

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“Never received order disgusted”

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“The cigars went sent and arrived well packaged with no issues. They were also in good condition.”

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“Don't do written reviews”

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“Very helpful best on prices”

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“I spent £40 on a cigar for my uncles birthday which never arrived. This was very disappointing as I had to turn up to his party empty handed. Furthermore the cigar club has not responded to my 2 emails asking for a refund. Is this a scam?? Do not recommend shopping with them.”

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The Cigar Club is rated 4.7 based on 2,384 reviews