The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,433 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service”

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“Great service, fantastic cigars!!”

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“Great service very prompt delivery, will be using again.”

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“Excellent service. Always delivered within 2 days of order being placed”

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“Never received order disgusted”

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“The cigars went sent and arrived well packaged with no issues. They were also in good condition.”

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“Don't do written reviews”

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“Very helpful best on prices”

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“I spent £40 on a cigar for my uncles birthday which never arrived. This was very disappointing as I had to turn up to his party empty handed. Furthermore the cigar club has not responded to my 2 emails asking for a refund. Is this a scam?? Do not recommend shopping with them.”

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“Ordered a sampler of Joya de Nicaragua. Think the Cuatro Cinco might be my favourite cigar. Ordered before the Bank Holiday so delivery a bit longer than usual. Great service as always from The Cigar Club. Thank you.”

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“I've always been sceptical about buying things like this on-line, but I was pleasantly surprised by the service, the quality of the product & speed of delivery. I'll definitely buy from here again.”

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“This was the first time I've used the cigar club and was very impressed with speed and efficiency of the service.”

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“first time ordering. was first class. I have joined the Club.”

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“Excellent service, always receive my orders very quick”

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“Very quick delivery cigars in perfect condition will definitely be ordering from cigar club again.”

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“Good choice, great prices particularly for cubans at the moment, speedy delivery and well packed. Everything arrived as ordered in good condition; straight in to the humidor!”

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“Excellent as usual”

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“Cigars always in perfect condition and well packed. Royal mail delivery can be a bit unpredictable but that's not the suppliers fault. Will continue using them in the future.”