The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.71

4.7 Rating 2,384 Reviews

93 %

of reviewers recommend The Cigar Club

4.7

Based on 2,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality cigars good service will definitely buy again”

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“Great selection of cigars and great service”

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“Good service, wide choice, competively priced, what more would you ask?”

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“Simple. Excellent”

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“Order arrived as promised,the cigars in perfect condition.Keen pricing as well”

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“Service, delivery and product excellent, what more can I say.”

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“First time order and very impressed. Cigars arrived very well packaged and fresh. Will be ordering again.”

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“Excellent Service Highly Recommended”

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“I would rather not write a review.”

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“Simple process, fast delivery,even with standard service. Good prices.with No problem at all.”

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“Thought I'd try the Arturo Fuente Don Carlos No 4. Pleasant smoke but not my cup of tea! As always really prompt turnover and delivery of order. Thank you Cigar Club.”

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“Great service, competitive prices so no complaints!!”

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“order arrived on time, however no response to give order updates...”

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“Very pleased of service!”

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“I received my pack of cigars in the post, but they have arrived squashed. The box is completely ruined and about 60% of the cigars are also squashed. I bought these to put in as a birthday gift but they arrived ruined and unpresentable! I have emailed twice to express my disappointment but no response. Customer service is non existent. Wish I read other reviews before purchasing about poor quality. I suggest you AVOID!!”

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“Best place for blond cigars”

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“indifferant, good prices but slow to arrive and awkward and unresponsive website,”

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“Impressive range. Cigars were well packed in a novel 'plastic humidor' and delivery was prompt. Excellent service overall.”