The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,473 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always found The Cigar Club to have an informative website, prompt service and efficient and quick answers to queries. I only smoke two cigars a week (no cigarettes) which doctors find hard to believe and assure all that the Club meets my needs excellently.”

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“Quick service decent price and because of their high turnover you don't get dried out stale cigars. Will continue to use.”

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“Every order I have placed has been managed and delivered efficiently and professionally. Excellent service end to end.”

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“Defo, a must for a cigar lover, and no more running out, just order and 2 days later they arrive, so happy”

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“Good smokes.....delivered promptly.”

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“Ordered on 8th Feb, not yet received (19th Feb) so can’t comment on the product. I’ve ticked the middle box with regards to service as it may be a postal problem in these strange times we find ourselves in. I’m not certain what “on time” means as no timescale was given.”

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“Excellent selection across wide range”

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“The service is excellent and fast turnaround. There is a however, which is beyond their control. Montecristos continue to be variable quality. My most recent box had about a third that were over-rolled and tasteless. A unpleasant effort to smoke. Try something else. Pattaya’s are doing a good substitute”

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“Cigar Club cigars are always in top condition. Easy system of ordering followed by efficient quick delivery.”

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“Quality and good service .”

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“Great service,delivery was spot on. Will definitely use again”

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“Great branded cigars at cheaper prices than I can find in the UK. A very large selection to suit everyone. Always a good service and delivery is quick.”

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“Very professional”

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“Nice and good”

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“Next day delivery - excellent service”

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“Orders always received quickly and well packaged. Good amount of choice on the website”

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“I alway think the mark of great service is what happens when something goes wrong! A small problem was immediately corrected by the Cigar Club, and I have no hesitation in recommending whatever - always keen prices and prompt delivery.”