Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 943 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality and consistency of the coffees received over the last few months have been excellent. Combine this with speedy shipping & delivery times - winner”

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Posted 3 years ago

“Really excellent coffee and very prompt service. I like the fact that you know who the producers are and that it’s all ethically sourced. My own favourite is the Ethiopian coffee but the Peruvian and Guatemalan coffees are also superb. Well priced for the quality. When I asked about a particular coffee and the best way to brew it I got a very helpful prompt answer.”

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Posted 3 years ago

“Love the taste of the coffee I have ordered so far. Will keep ordering from their site.”

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Posted 3 years ago

“I love the Chimney Fire Coffee! I’ve been a member of Pact for years, but local is always best!”

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Posted 3 years ago

“This is the first I buy from there. It is a Brazil Signature Espresso, delivered on time, packed in a beautiful paper bag with a seal. I got a heartwarming welcome card. And another smartly designed product info card. The roast date is chopped on the back of the bag. Meticulous! The beans are intact (unbroken) and uniformly roasted. Grind the beans finer than usual and brew them with boiling hot water in a french press and you got a complex cup of flavors with a long, cerebral finish. I just felt curious why they call a medium roast an espresso or sell espresso beans medium roasted.”

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Posted 3 years ago

“Awesome coffee, great service and delivery - never had any issues at all and we've been ordering different types of coffee for over a year. The subscription service is a great idea too!”

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Posted 3 years ago

“Great coffee from a lovely bunch of staff who know how to roast the best beans!”

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Posted 3 years ago

“August Discovery is awful. Bitter and smells off!”

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Posted 3 years ago

Hi Kevin, Thanks for taking the time to leave us a review. I'm sorry to hear you didn't enjoy our August Discovery Coffee. Quality is really important to us and we have strict quality control processes in place to ensure that our coffee is always roasted to bring out the best of every bean. We offer a range of speciality coffees as taste is subjective. We'll be in touch to hopefully find a bean that works for you. CF Team

Posted 3 years ago

“Amazing range of flavourful, fresh, ethical coffee, quick delivery and reasonable prices - highly highly recommend!”

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Posted 3 years ago

“What a great service. Prompt, friendly and quality totally as described. Love the eco friendly packaging - fully compostable is the future however so please aim for this. Will be a return customer and happy to recommend to friends and family. 🦋”

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Posted 3 years ago

“Excellent company - wonderful coffee.”

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Posted 3 years ago

“Really excellent service and delicious coffee. Have had to start having decaffeinated coffee which I have never liked, but the decaff from Chimney Fire Coffee is amazing!”

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Posted 3 years ago

“Really lovely coffee, with plenty to choose from, and personal customer service (thank you for the lovely notes that come every now and again with the subscription delivery, they make me smile!)”

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Posted 3 years ago

“Chimney fire has consistently roasted beans from their little roastery. I was fortunate enough to visit and everything is carefully processed and packaged. I always order beans only and haven't had any issues yet.”

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Posted 3 years ago

“Great coffee. Choice of grinds to suit your chosen coffee making tool. My favourite blend available in 1kg bags. Oh, and they've just switched to compostible bags. All round awesome!”

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Posted 3 years ago

“Always good coffee. Spoilt for choice. I enjoy the discovery coffees. The little signed message card makes you feel like a special customer.”

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Posted 3 years ago

“Ordered for our business Barista Bar. Love this coffee and their sustainability ethos. Fast, efficient service and delivery. Highly recommend.”

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Posted 3 years ago

“Have had a subscription with Chimney Fire for about a year and a half. Temporarily on hold as we catch up with our coffee drinking, so this was a one-off order - but the service and the coffee are every bit as good as ever!”

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Posted 3 years ago

“This is a great UK based roastery with great coffee”

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Posted 3 years ago

“Great. Company, delivery, ethos, product. Can’t be faulted.”

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Posted 3 years ago

Chimney Fire Coffee is rated 5.0 based on 943 reviews