Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 943 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous coffee and so good to support a small, ethical company. Am already a loyal customer and have recommended to lots of family and friends”

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Posted 2 years ago

“Really great coffee, love my monthly delivery”

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Posted 2 years ago

“Amazing price for some of the best coffee beans. The team are so helpful, knowledgeable and wonderful to chat to as well. Never had a problem with delivery, even during the pandemic. Coffee is delivered just roasted so always super fresh, and now in compostable bags. If you ever get a chance to go to one of their experiences, do it! The team is so welcoming and you get to try lots of coffee.”

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Posted 2 years ago

“Lovely coffee, lovely people, excellent and reliable service. What's not to like?”

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Posted 2 years ago

“Absolutely delicious coffee, couldn’t go back to shop-bought now! The postman has even asked about it as it fills his van with lovely coffee aromas :) Couldn’t recommend highly enough!”

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Posted 2 years ago

“I've been a loyal customer at Chimney Fire Coffee for a couple of years now, and I have enjoyed every single cup of their coffee! Fantastic service, smooth delivery and absolutely stunning coffee. Thank you!”

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Posted 2 years ago

“Absolutely love Chimney Fire Coffee. Brimming with flavour in every bag.”

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Posted 2 years ago

“Great coffe, really loved the Brazil and the Zambia”

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Posted 2 years ago

“Good coffee, excellent service.”

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Posted 2 years ago

“Great service, great ethos!”

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Posted 2 years ago

“Delicious coffee and speedy delivery”

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Posted 2 years ago

“Lovely coffee, and their compostable pods are great.”

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Posted 2 years ago

“Excellent coffee. I have the discovery subscription for delivery every fortnight. Works very well for me and always pleased with the taste and quality of the coffee. Would highly recommend.”

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Posted 2 years ago

“Update to my review below; I was reached out to unexpectedly by a member of the team, apologised with regards to my damaged coffee bag and sent a free bag of coffee. Delivery came in quick and great customer service as well! Thank you Dan and Chimney fire coffee team for the amazing customer service! Would definitely be repurchasing! Absolutely five stars! Old review; My order delivered two days after I ordered even though I bought extra to be eligible for overnight delivery, apparently not overnight as stated. Coffee bag delivered was already torn at the bottom making coffee exposed to air which was very annoying. My first purchase with chimney fire, not sure about a repurchase due to the above!”

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Posted 2 years ago

Hi Chinazo, Thanks for your recent order and for taking the time to leave us a review. I'm sorry to hear you didn't have a positive first experience with us. We work hard to provide a reliable service, however it's rare but delays and damages can occur in transit. We’ll be in touch to offer you a replacement for your torn bag. Dan @ CFC

Posted 2 years ago

“Fabulous selection of top quality coffee from boutique growers who love making great coffee and expertly roasted and blended by Chimney Fire. I love my selection it’s always perfect. Thank you for exceptional coffee and great service.”

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Posted 2 years ago

“Great company ethos!”

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Posted 2 years ago

“This is easily the best coffee I've had. It's smooth, full bodied and is incredibly drinkable.”

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Posted 2 years ago

“Have always enjoyed service and the products from here. Always very pleasant and professional with a personal touch in every order. Massive bonus is that these guys are also local to me which makes it even more appealing to support local business.”

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Posted 2 years ago

“I love this coffee! The sustainability of the packaging and information about each coffee is an added bonus. I highly recommend!”

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Posted 2 years ago

“Lovely service, handwritten thank you not in my order that made me feel like my order was actually appreciated and I think that's a nice personal touch.”

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Posted 2 years ago

Chimney Fire Coffee is rated 5.0 based on 943 reviews