Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 943 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Chimney Fire Coffee, I wouldn't go anywhere else for my coffee. The customer service is great too, I had a slight issue with one of my orders and it was resolved within a day. Couldn't recommend enough. Coffee = 10 out of 10. Customer service = 10 out of 10.”

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Posted 3 years ago

“Excellent coffee from a great team.”

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Posted 3 years ago

“Excellent coffee from a company who clearly cares about every stage of the process. From sourcing the beans to the roasting technique, to the packaging and delivery, Chimney Fire are streets ahead of many other coffee sellers, particularly in their ethical approach. Little touches like the personal hand-written note that arrives with every delivery is what sets them apart too. Oh, and the coffee ALWAYS tastes fantastic!”

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Posted 3 years ago

“Excellent coffee at a good price - very good customer service and a local business that I can support!”

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Posted 3 years ago

“We have been very lucky to find such good coffee locally and Chimney Fire's consistency and quality have made them a regular in our house. Very happy to support them and to no longer rely on the London incumbents for a great cup. Would love to see local cafés use them over the typical 'catalogue ash tray' beans you seem to get in Surrey... Keep up the good work!”

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Posted 3 years ago

“Since ordering chimney back in the first lockdown - we have NOT looked back and dread the times when we run out and resort back to supermarket coffee! This coffee beats many coffee shops too! addicted and I tell everyone i know about this coffee! Staff very friendly and quick when i have queries!”

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Posted 3 years ago

“Excellent service and freshly roasted.”

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Posted 3 years ago

“Excellent fresh coffee, delivered quickly.”

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Posted 3 years ago

“Chimney Fire as per normal very friendly and easy to deal with. Great coffee and some little extras. Little notes with every subscription always make you smile. Highly recommend.”

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Posted 3 years ago

“One of the best and most consistent cups I have had... lovely with V60 method”

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Posted 3 years ago

“Lovely lovely coffee. Something to get up for in the morning whatever the weather. Fast delivery too”

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Posted 3 years ago

“Prompt service at a reasonable price and even more important, great coffee!”

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Posted 3 years ago

“Excellent service and wonderful coffee. Many thanks!”

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Posted 3 years ago

“Always great coffee and great service!”

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Posted 3 years ago

“Great coffee for all coffee drinkers; whatever your taste and brewing method. Their decaf beans are also delicious. Great small business making big waves!”

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Posted 3 years ago

“Great Coffee, Great Service, very informative website and highly recommended- you will not be disappointed. This coffee puts a smile on my face and is best part of my day!”

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Posted 3 years ago

“Service was fast, efficient and the coffee was good.”

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Posted 3 years ago

“Fantastic coffee and excellent service”

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Posted 3 years ago

“After looking at loads of firms that sold coffee online ,i decided on Chimney fire ,i got a pack of there Guatemalan first .i usually get Sainsburys Guatemalan Expresso which is great . i noticed with Chimney Fire there beans were lighter in colour.so obviously not as strong a coffee. saying that i did like Chimney Fires take of it .”

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Posted 3 years ago

“Hi, I had booked a coffee tasting for 13th February for 3 people and emailed to see if this would be virtual or we needed to rearrange. We haven’t heard anything yet so are assuming this can be rearranged? It would be great if someone got in touch about the date for this. Thanks”

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Posted 3 years ago

Hello Patsy, I'm sorry to hear you haven't received a response about your coffee experience booking. We aim we respond to every enquiry and are checking our systems to see why we haven't picked up your email. All coffee experiences have been postponed due to COVID. I have dropped you an email with further info on rearranging your coffee experience. Many thanks Dan, CF Team

Posted 3 years ago

Chimney Fire Coffee is rated 5.0 based on 943 reviews