Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.95

5.0 Rating 949 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

5.0

Based on 949 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Tell us how Chimney Fire Coffee made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee, great price and great service”

Helpful Report

Posted 2 years ago

“Always helpful, quick to respond”

Helpful Report

Posted 2 years ago

“There's a decent range of coffees, which means that each coffee is freshly roasted rather than sitting on a shelf somewhere. Service is generally excellent but you have to pay attention when on the order pages- if you've had deliveries in the past to more than one address, it can default to the wrong one. The tasting notes are accurate, so you can choose exactly the one that's right ofr you, or experiment.”

Helpful Report

Posted 2 years ago

“appreciated Chimney Fire Coffee friendly communication, service, quick and seamless delivery from UK to San Francisco. 5 ️stars for sure! thank you!”

Helpful Report

Posted 2 years ago

“Amazing coffee and even better customer service. Highly recommend”

Helpful Report

Posted 2 years ago

“Great local coffee company, always friendly, great flavours and now Corp B certified- well done”

Helpful Report

Posted 2 years ago

“Always quick and efficient service; always fabulous coffee. The Kenyan celebration blend was particularly good. Thanks”

Helpful Report

Posted 2 years ago

“Lovely coffee”

Helpful Report

Posted 2 years ago

“Always great coffees and helpful staff who, if they don't know, will investigate and responded.”

Helpful Report

Posted 2 years ago

“Great coffee and really friendly service. We've tried a variety of the beans (normal and decaf), all of which have been freshly roasted with great flavour. We usually order online but if we're ever nearby, we pop into the roastery for a friendly chat and some fresh beans.”

Helpful Report

Posted 2 years ago

“Service is always efficient and friendly. Have a Discovery subscription and enjoy all the coffees!”

Helpful Report

Posted 2 years ago

“Superb, well-balanced roasts, reasonable prices and excellent, prompt service. Would highly recommend”

Helpful Report

Posted 2 years ago

“Love this coffee brand. Fresh delicious beans. Very fast delivery and easy to order. Shame the delivery service won’t leave it without a signature”

Helpful Report

Posted 2 years ago

“Recently discovered Chimney and have to say I love every aspect of their business…. The quality of the coffee, pricing, packaging and customer service are all super. All sustainable and all ethical. What is not to love!?”

Helpful Report

Posted 2 years ago

“Always supplied outstanding coffee with prompt delivery. A great way to try a whole host of beans especially with their Discovery monthly coffee choice. Always drop in when in the area and look out for tasting events.”

Helpful Report

Posted 2 years ago

“Have tried various coffees from Chimney Fire and they have all been great. I love that they offer monthly discovery coffees to try and love even more that their ethics are as high quality as their coffee. Delivery is free!! and fast. Can't recommend them highly enough.”

Helpful Report

Posted 2 years ago

“You can buy coffee anywhere but you can’t buy great coffee anywhere. Add to that first class customer support with clear communication and a great social and environmental conscience it’s a win win. Did I mention the coffee is great too?!”

Helpful Report

Posted 2 years ago

“We've been buying Chimney Fire coffee beans for a while and find all their coffee fresh, flavoursome and good whether we use V60 or cafeteria, black or with milk or oat milk. We were given one of their coffee experiences and found it very interesting. Our coffee making has improved. Their service is good with deliveries arriving quickly and enjoying the monthly discovery coffee.”

Helpful Report

Posted 2 years ago

“We love the Colombian coffee and buy it regularly. This time I added a selection of 6 smaller packets of other coffees. What a great way to try other blends.”

Helpful Report

Posted 2 years ago

“Fantastic coffee selection, ethically sourced and produced, expertly roasted in the Surrey Hills by Dan and the team, which all adds up to a wonderful coffee experience every day. I love my Guatemala la Esmeralda makes every morning special. Thank you”

Helpful Report

Posted 2 years ago

Chimney Fire Coffee is rated 5.0 based on 949 reviews